What are the responsibilities and job description for the Support Services Representative position at Sloan?
Job Summary
The Support Services Representative will be responsible for responding to internal and external customers with accurate and timely information regarding order status, expedites, changes, pricing, product availability, and lead times.
You will also enter and review customer purchase orders, providing feedback on any discrepancies related to pricing, quantity, or obsolete material. Additionally, you will become familiar with our products and policies to recommend alternatives and solutions to product issues.
