What are the responsibilities and job description for the Front Desk Receptionist position at SLP Dentistry?
Job Overview
We are seeking a friendly, and detail-oriented Front Desk Receptionist to join our team. The ideal candidate will have a passion for customer service and an ability to create a positive first impression for our patients. This role plays an essential part in ensuring the smooth operation of our practice and providing an outstanding patient experience.
SLP Dentistry is a general dentistry private practice committed to providing exceptional care while focusing on the patient experience and fostering lasting relationships. We believe in creating a welcoming environment for our patients, ensuring they feel comfortable and valued throughout their visit.
Duties
- Greet and check-in patients with a warm and welcoming demeanor
- Answer phone calls, schedule appointments, and assist with patient inquiries
- Process payments and handle billing inquiries
- Confirm and reschedule patient appointments as needed
- Assist with maintaining patient records and managing office flow
- Support the dental team by coordinating patient care and managing appointments efficiently
- Ensure the front desk area is organized and well-stocked with necessary supplies
- Maintain patient confidentiality and adhere to HIPAA guidelines.
Experience
- Previous experience in a receptionist or customer service role, preferably in a healthcare setting
- Strong communication and interpersonal skills
- Ability to multitask and remain organized in a fast-paced environment
- Familiarity with dental terminology and procedures is a plus
- Proficiency in basic computer skills and scheduling software
- Positive attitude and a passion for providing excellent patient care
- Must be reliable and able to work collaboratively with our dental team
If you're ready to contribute to a team dedicated to providing exceptional dental care and outstanding patient service, we'd love to hear from you
Job Type: Full-time
Pay: $17.00 - $24.00 per hour
Benefits:
- 401(k)
- Paid time off
Schedule:
- 8 hour shift
- Day shift
Work Location: In person
Salary : $17 - $24