What are the responsibilities and job description for the Customer Account Representative position at SLP Inc.?
Salary:
Customer Account Representative
SLP Inc.
Company Overview
SLP Inc., is a leading developer and manufacturer of innovative sleep diagnostic sensors. With over 30 years experience, we are committed to expanding our product line into sleep labs across the US by providing high quality diagnostic solutions for sleep disorder testing. We are looking for a motivated and results-driven Customer Account Representative to join our sales team.
Key Responsibilities
- Deliver exceptional service to existing accounts and drive sales growth within these accounts.
- Prospect and qualify new accounts through outbound calls, inbound lead follow up, participation in regional conferences and strategic marketing efforts.
- Build and maintain relationships with key stakeholders by assessing their needs through research and fact-finding techniques.
- Assist in the launch of new products across existing and potential accounts.
- Conduct occasional product demonstrations and present solutions tailored to customer needs.
- Achieve or exceed quarterly sales objectives
- Identify and cultivate new accounts, provide quotations and generate new business.
- Use CRM software to manage customer data and track sales activity
- Collaborate with marketing to follow up on campaigns and strategic sales efforts
- Stay up to date on industry trends, competitors and product knowledge.
- Assist in customer service responsibilities and administrative tasks, contributing to the team effort.
Requirements
- Exceptional customer service skills and/or sales skills preferred
- Comfortable cold calling and prospecting
- Strong communication and relationship building skills
- Experience with Microsoft Office and/or familiarity with CRM systems
- Attention to detail, strong organizational skills and ability to multi-task
- Excellent written and verbal communication skills
- Valid Driver's License and willingness to travel (up to 20%)
- Bachelor's degree preferred
Full Time Position (Monday-Friday)
Salary Benefits including health insurance, dental, vision and IRA match