What are the responsibilities and job description for the SLT Studio Manager- Hamptons (Southampton & East Hampton) position at SLT?
SLT Studio Manager- Hamptons (Southampton & East Hampton)
Reports to: Regional Studio Manager
Memorial Day to Labor Day
The SLT Studio Manager is responsible for creating a client-focused, energetic, positive environment and possesses a strong desire to maximize studio revenue and occupancy. They must be a people-focused leader who loves fitness and is self-motivated.
Key Responsibilities
- Manage Hamptons studio appearance
- Resolve/attend to all client booking requests and issues
- Ensure all clients have been checked into class
- Manage referrals
- Process client purchases
- Manage studio calendar
- Receive and process studio mail
- Receive and process merchandise
- Manage display of merchandise in the studio
- Manage inventory of studio supplies
- Handle any noise complaints or issues around the neighborhood
- Do bi-weekly machine maintenance
- Report any issues to Management team
- Manage towel pick up and drop off
- Coordinate with cleaning crew
Customer Service
- Welcome, engage and retain clients
- Promote SLT and encourage new client business
- Encourage and communicate feedback
- Handle complaints, problems, etc. and escalate if/when necessary
Marketing
- On-going community outreach
- Curated class setup, identifying local influencers building relationships both inside and outside of the studio
- Management of in-studio promotions (when applicable)
House:
- Help create a studio packet and house guide for all SLT employees
- Manage the SLT house
- Coordinate cleaning and repair services
- Wash sheet/towels when necessary
- Make sure trash is removed and placed in designated areas
- Communicate any housing issues to landlord and Regional Manager
Qualifications
- Management experience a plus
- Self-starter with strong managerial and people skills
- Ability to multi-task and delegate when necessary
- Strong problem solving skills
- Ability to think and react quickly
- Receives and gives performance feedback constructively
Work Requirements
- 4-6 hour shifts of in-studio work; depending on studio needs and staffing levels.
- Usually 5 days per week, 6 if necessary based on needs of the business
- Shifts could include: Evening shifts, Early morning shifts, Weekend shifts and Holiday shifts
- All inventories
Benefits
- Associate Discount, and Drop in Class Participation
SLT actively seeks a diverse applicant pool in order to build the strongest possible team. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Salary : $5,000
