What are the responsibilities and job description for the Assistant General Manager position at Slutty Vegan, Inc.?
Assistant General Manager
Slutty Vegan is a fast casual vegan revolutionary movement! We offer fun, high-energy experiences- plant-based burgers, piled high with sauce, toppings & other hearty vegan eats. Slutty Vegan’s mission is to create enjoyable, community-oriented experiences for all people to enjoy and provide more(vegan) options than the norm.
The Role
Reporting into the General Manager, the Assistant General Manager will partner with the GM to ensure operational excellence by drilling into the smallest of details while focusing on achieving the strategic short and long-term business goals. The ideal AGM will assist in day-to-day staff management, mentorship, P& L management- our Assistant General Manager translates the magic of our concept into future business by consistently elevating and refining the customer service experience and internal culture.
Responsibilities & Requirements
- 2 years management experience in a fast casual restaurant concept.
- Knowledge of Food & Beverage cost control, labor control, maintenance, merchandising, and accounting.
- Proficiency in technology software and systems i.e., POS and Microsoft Office 365.
- Assist in proper inventory management, effective system of ordering, and maintaining pars.
- Support the GM in the recruitment and development of Red Shirts & Crew members- enforcing operating systems and
the onboarding and set up of training schedules with new staff.
- Assist in the creation of weekly staff schedules in a timely, accurate, and fair manner.
- Set the standards of service unique to the restaurant consistently working to improve the delivery of service,
implementing all systems to ensure smooth operation.
- Partner with the GM to assess business on a weekly/daily basis and provide reports on the economic and operational
state of the business that trigger the development of action plans to support operational improvements and focus on optimizing profit, minimizing margins and promote exceptional experience(s) for staff and customers.
- Manage implement effective policies to ensure that overall Restaurant cleanliness meets State Health Code Standards, with the expectation of always passing a Grade A.
- Ability to support & teach crew members how to perform day-to-day responsibilities i.e., POS operation, operating grill &sandwich maker, taking customer orders, etc., as needed.
- Effective communication during pre-shift standups of information relating to daily operations.
- Effective assessment, appraisals, performance management and discipline of all staff.
- Ongoing development of crew members to ensure growth, knowledge, and professionalism.
- Ensure customer relations for all guests are executed to the level of service synonymous with our mission and resolve customer complaints & correspondence.
- An experienced understanding of regulated food safety, risk prevention, fire prevention and emergency procedures policies. The AGM will partner with the GM & Health & Safety leaders in following local, government and regional. Compliance and abiding by legal standards to create a safe and inviting space for guests and staff.
- The AGM role does occasionally have physical requirements.
- Must be ServSafe certified
Preferred Technical Skills: Knowledge of Restaurant 365, Jolt, Seven Shifts, Toast and Dolce
The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor, policy and company management.
Slutty Vegan is an Equal Opportunity Employer, which means we will not discriminate against any individual based on race, color, sex, national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors prohibited by applicable law.
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