What are the responsibilities and job description for the Account Manager - Entry Level position at SM Communications?
At SM Communications, we are a dynamic and innovative marketing firm focused on helping businesses enhance their brand presence and strengthen customer relationships. We are currently seeking a highly motivated and results-driven Entry Level Account Manager to join our team. In this role, you will serve as the primary point of contact for our clients, managing the development and execution of marketing and customer service strategies designed to grow their brand and expand their customer base. The Entry Level Account Manager will work closely with executive management, ensuring that the client receives exceptional service and achieves revenue growth.
Entry Level Account Manager Responsibilities:
- Build and maintain strong, professional relationships with clients through consistent feedback, innovative solutions, and a commitment to preserving their brand integrity.
- Ensure the entire team is aligned with the long-term growth objectives of the client account, facilitating regular communication and collaboration.
- Partner with customer service and business development teams to analyze customer feedback, market trends, and internal insights, ensuring strategies are data-driven and customer-centric.
- Develop and implement effective marketing and customer success strategies that support client goals and drive positive outcomes.
- Utilize advanced marketing and outreach techniques to deliver exceptional customer service and drive brand visibility.
- Collaborate with upper management and the customer service department to identify new business development opportunities and create strategies that enhance the connection between the client and their customers.
- Work closely with the customer service team to ensure client satisfaction, uphold compliance standards, and meet performance goals.
- Leverage internal training resources to enhance team performance, improve efficiencies, and ensure the success of client accounts.
Entry Level Account Manager Qualifications:
- A Bachelor’s degree (BA/BS) or related is preferred, but not required.
- 1-2 years of experience in account management, sales, customer service, or business consulting.
- A proven ability to foster positive relationships with clients, colleagues, and management.
- Strong communication and negotiation skills, with the ability to close both small and large-scale deals.
- High emotional intelligence and a solution-oriented approach, capable of effectively managing team dynamics and cross-departmental relationships.
- A strong commitment to teamwork and a focus on achieving client goals in a timely and efficient manner.
Job Type: Full-time
Pay: $48,000.00 - $58,000.00 per year
Benefits:
- Referral program
Schedule:
- Day shift
- Monday to Friday
- Weekends as needed
Supplemental Pay:
- Bonus opportunities
- Performance bonus
Work Location: In person
Salary : $48,000 - $58,000
