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Disaster Recovery Specialist

Small Business Administration
Wallops Island, VA Remote Other
POSTED ON 6/2/2023 CLOSED ON 7/1/2023

What are the responsibilities and job description for the Disaster Recovery Specialist position at Small Business Administration?

This position is in the Small Business Administration (SBA), Office of Capital Access(OCA), located in the Customer Service Center (CSC). The employee serves as a Disaster Recovery Specialist and is responsible for handling inquiries and communicating information regarding OCA's Disaster Loan Program to both internal and external customers.

(THERE WILL BE BI-WEEKLY CUTOFFS FOR THIS POSITION AS NECESSARY UNTIL THE CLOSING DATE OR ONCE THE DESIRED NUMBERS OF HIRES IS REACHED.)

Qualifications:

Generally, time in Non-Pay status is not creditable towards the specialized experience requirement listed below.
You must meet all qualification requirements by the closing date of this announcement.
You may qualify based on experience, education or a combination of both.


Experience: To receive credit, you must indicate the month and year as well as the average hours worked per week for ALL periods of employment or that experience will not be credited towards meeting the specialized experience requirement.

GS-09: To qualify you must have at least 1 full year (52 weeks) of specialized experience equivalent in difficulty and complexity to the GS-07 level in the Federal service that has equipped you with the particular knowledge, skill, and ability to perform successfully in this position. This experience may have been gained in a Non-Federal service position. In addition, this Specialized Experience must demonstrate the following:
  • Communicating effectively both orally and in writing with various internal and/or external customers to accomplish program objectives and goals; AND
  • Researching and responding to customer inquiries using analytical abilities and problem solving skills.
GS-11: To qualify you must have at least 1 full year (52 weeks) of specialized experience equivalent in difficulty and complexity to the GS-09 level in the Federal service that has equipped you with the particular knowledge, skill, and ability to perform successfully in this position. This experience may have been gained in a Non-Federal service position. In addition, this Specialized Experience must demonstrate the following:
  • Communicating effectively both orally and in writing with various internal and/or external customers to accomplish program objectives and goals;
  • Researching and responding to customer inquiries using analytical abilities and problem-solving skills; and
  • Explaining loan requirements and credit/lending concepts to a diverse audience; and
  • Working with financial documents such as profit and loss statements, balance sheets, tax returns, financial statements, and schedules of liabilities.

IN ADDITION TO THE SPECIALIZED EXPERIENCE STATED ABOVE FOR EACH GRADE LEVEL, APPLICANTS MUST SHOW PROFICIENCY WITH MICROSOFT OFFICE PROGRAMS, INCLUDING WORD. (YOU MUST INDICATE PROFICIENCY WITH MICROSOFT OFFICE WORD IN YOUR RESUME IN ORDER TO RECEIVE CONSIDERATION FOR THIS VACANCY.)

Salary : $49,028 - $77,112

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