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Director of Operations

Small Cheval
Chicago, IL Full Time
POSTED ON 4/17/2025
AVAILABLE BEFORE 5/14/2025

Hogsalt is looking for a Full Time Director of Operations for Small Cheval (Salary negotiable) to join our team!

Seeking a energetic, resilient individual with experience overseeing muti-unit restaurants!

Hogsalt is not your typical restaurant group. Guests know us for transportive spaces and sumptuous fare, but what we are most proud of is the generosity we extend to our teams. Our service team reimagines hospitality with energy and a sense of fun. Our culinary team makes classic dishes so expertly that you'll remember why they became classics. No matter which of our 20 restaurants you visit, you'll see we're an organization that makes people - our guests and ourselves - happy.

We offer a full suite of benefits and perks , including medical, dental, vision, life, a 401(k), commuter benefits, dining rewards, and Paid Time Off!

Main Responsibilities : (not limited to the following) :

  • Oversee the day-to-day operations of multiple Small Cheval locations; this is a multi-unit position.
  • Understand, analyze, and interpret the P&L and determine necessary actions to drive the successful operation of the stores.
  • Support the Store Leaders in achieving the annual revenue and profitability goals by driving sales and profits in existing and new stores.
  • Monitor all stores' financial reports; works with store leadership to make necessary adjustments.
  • Maintain and progress all areas of the Hogsalt food culture quality, consistency, executions, cleanliness and COG's.
  • Hold the team accountable for the cleanliness of all aspects of the store including FOH, BOH, and exterior areas.
  • Oversee the store leaders to ensure they are operating at the highest level of day-to-day functions of the store and are responsible for the successful execution of all aspects of Small Cheval.
  • Assist in new all new store openings by supporting the store leadership to set up an efficient workflow and
  • organization of the space :
  • set pars and supporting store leadership to manage COG's and labor
  • assist in OS&E procurement for new store projects
  • assist new store leaders as part of the opening team for successful new store openings
  • Maintain flexibility with any service-related restaurant assistance in the current stores, as needed, if not actively in a new store opening.
  • Oversee sourcing food products when Small Cheval specs are out-of-stock; maintain accurate order guides.
  • Direct and approve any and all kitchen and operational layout designs.
  • Review and approve any and all kitchen and operational equipment specifications.
  • Review and approve any and all custom fabrication drawings for kitchen equipment.
  • Review and approve any and all quotes for kitchen equipment.
  • Review and sign off on kitchen and bar installations.
  • Work with the Facilities & Maintenance team to coordinate ongoing repairs for all Small Cheval locations.
  • Review daily store leadership logs and coach leadership on problem solving and employee performance.
  • Participate in store leadership reviews.
  • Must maintain the quality and consistency of all aspects of the service, culinary and beverage.
  • Ensure service, culture and leadership standards are met.
  • Support the other Director of Operations during PTO or extenuating circumstances.
  • Work closely with the Executive Team supporting and assisting day to day as well as in brand growth.

Hogsalt Culture :

  • Communicate any issues or concerns to the Executive Operations Director for Small Cheval.
  • Embody and represent the Hogsalt Service and Food Philosophy.
  • Lead by example and professionalism at all times and in all areas of Hogsalt and its affiliates.
  • Maintain a positive and harmonious work environment.
  • Mentor, coach, and guide all staff on Hogsalt brand of service and hospitality.
  • READY TO JOIN OUR TEAM?

    Your time is valuable!

    We look forward to meeting you!

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