What are the responsibilities and job description for the Dental Front Office Assistant position at Smalls Management Consulting LLC?
MUST HAVE DENTAL FRONT DESK EXPERIENCE
We are seeking a dedicated and organized Dental Receptionist to join our team. The ideal candidate will be the first point of contact for patients, providing exceptional customer service while managing a variety of administrative tasks in a busy dental office environment. This role requires strong communication skills, attention to detail, and a thorough understanding of medical billing and HIPAA regulations.
Responsibilities
- Greet patients warmly and manage the front desk operations efficiently.
- Schedule appointments and maintain an organized calendar for the dental team.
- Handle patient inquiries via phone and in-person, ensuring excellent phone etiquette.
- Process patient information and maintain accurate records in compliance with HIPAA standards.
- Assist with medical billing, including verifying insurance coverage and processing claims.
- Prepare care plans and communicate necessary information to patients regarding their treatment options.
- Utilize dental software systems such as Epic for managing patient records and appointments.
- Provide clerical support, including filing documents, managing correspondence, and maintaining office supplies.
Requirements
- Previous experience in a dental office or similar healthcare setting is required.
- Knowledge of medical billing procedures and familiarity with Medicare guidelines is advantageous.
- Strong customer service skills with the ability to communicate effectively with patients and staff.
- Proficiency in clerical duties, including data entry and record keeping.
- Understanding of care plans and the ability to explain treatment options to patients clearly.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- A commitment to upholding confidentiality and adhering to HIPAA regulations.
If you are passionate about providing excellent patient care and have the skills necessary for this role, we encourage you to apply!
Job Type: Full-time
Pay: $19.00 - $20.00 per hour
Expected hours: 40 per week
Salary : $19 - $20
