What are the responsibilities and job description for the Front-of-House Squad Member position at Smalls Sliders?
Job Summary
As a Squad Member, you will play a vital role in delivering exceptional customer service in our fast-paced environment. You will be responsible for assisting customers with their needs, ensuring food safety and sanitation standards are met, and contributing to a positive shopping experience. Your ability to upsell products and provide knowledgeable assistance will enhance customer satisfaction and drive sales.
Responsibilities
- Greet customers warmly and assist them with inquiries regarding products and services.
- Operate the cash register efficiently, handling transactions accurately while providing excellent customer service.
- Ensure all food handling procedures are followed, maintaining high standards of cleanliness and sanitation in the café area.
- Assist in the preparation of food items, adhering to culinary guidelines to ensure quality and freshness.
- Upsell additional products to enhance customer experience and increase sales.
- Maintain an organized workspace, ensuring that all products are stocked and displayed properly.
- Collaborate with team members to ensure smooth operations throughout the store.
- Demonstrate effective time management skills to handle multiple tasks efficiently during peak hours.
Qualifications
- Previous experience in a restraunt or café setting is preferred but not required.
- Strong food handling knowledge and commitment to maintaining sanitation standards.
- Experience operating cash registers and handling cash transactions is a plus.
- Excellent communication skills with a focus on customer service.
- Ability to work collaboratively within a team environment while also managing individual responsibilities.
- Strong time management skills to prioritize tasks effectively in a busy environment.
- A passion for sales and upselling products to enhance customer satisfaction.
Join our team as a Squad Member where you can grow your skills in a dynamic environment while providing top-notch service to our valued customers!
Job Type: Part-time
Pay: $10.00 - $12.00 per hour
Expected hours: 20 – 30 per week
Benefits:
- Employee discount
- Flexible schedule
- Paid training
Shift:
- Day shift
- Morning shift
People with a criminal record are encouraged to apply
Work Location: In person
Salary : $10 - $12
