What are the responsibilities and job description for the Business Team Member position at Smalltown Dental?
We are looking for friendly and positive individuals to join our offices in the role of a Dental Business Team Member! To make a difference to the patient experience in our practice and become a part of our team comprised of dedicated Dental professionals.
Our practice looks for those who are self-motivated, quick learners, and have charismatic personalities!
Our locations include: Morton, Peoria, Tremont, Hopedale, and Chillicothe.
Full-time positions available.
Our company offers a competitive hourly rate for qualified applicants, with generous benefits including health insurance, a uniform allowance, and frequent employee events!
This position reports to: Practice Manager
Duties and Responsibilities:
Patient Care
- Greet patients and extend warm welcome
- Schedule patient appointments
- Check patient demographic information/forms ensuring they are accurate and complete
- Make sure there is an accurate signed TX Planner in patient’s chart for their scheduled work
Communication
- Answer telephone, screen calls, take messages, and answer inquiries
- Send referrals and X-rays to specialists
- Request and upload X-rays from other offices
- Communicate with pharmacy regarding patient prescriptions
Scheduling
- Confirming all appointments if patients did not confirm electronically
- Follow up on broken appointments and fill any cancelled appointments (doctor or hygiene)
- Follow-up on all unscheduled treatment
Business Tasks
- Accept over the counter payments, post over the counter payments, and walkout statements
- Perform all services in the areas of accounts receivable and insurance
- Perform all services in the areas of past due accounts
- Sort and mail statements
- Order office supplies
- Review TX Plans with patients
- Make payment arrangements with patients as needed
- Be active participant in team meetings
- Maintain smooth running of all business systems
If you answer yes to the following questions…
- Are you ready for a bright change in your career?
- Do you want to be a part of an exciting team where you can learn?
- Are looking to have a lot of fun while doing it?
Then send us your resume!!
Smalltown Dental has a culture of appreciation and respect for our patients, team members, and communities. We build relationships and we care for each other by working to achieve individual and team goals, while creating a positive environment focused on accountability and trust.
We are looking for serious/forward thinking candidates for this awesome opportunity!
Job Type: Full-time
Pay: $17.00 - $23.00 per hour
Expected hours: No more than 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Health savings account
- Life insurance
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- No nights
- No weekends
Experience:
- Dental office: 1 year (Preferred)
Ability to Relocate:
- Morton, IL: Relocate before starting work (Required)
Work Location: In person
Salary : $17 - $23