What are the responsibilities and job description for the Bilingual Customer Service Representative - for a Cleaning Company position at Smart Choice Cleaning, Inc.?
Job Description
Position: BILINGUAL (SPANISH) - Customer Service Representative for a CLEANING COMPANY
Type: Full-Time (40 hours/week, alternate Saturdays)
Pay: $16.00 - $18.00 per hour
Benefits: WEEKLY PAY, MEDICAL COVERAGE, VACATION AND OFF MAJOR HOLIDAY'S
About Us:
At Smart Choice Cleaning, we pride ourselves on delivering exceptional cleaning services and unparalleled customer satisfaction. We believe that our success starts with our team, and we are currently seeking a dynamic and enthusiastic Bilingual Customer Service Representative to join our team and serve as a vital liaison between our clients and cleaning staff.
Job Overview:
As a Bilingual Customer Service Representative, you will play an essential role in ensuring our clients receive the highest level of service. Your responsibilities will include handling incoming client calls, managing paperwork, and assist as needed. You will also act as an interpreter to support our Spanish-speaking clients, cleaners, and support staff making your ability to communicate fluently in both English and Spanish critical to this position.
Key Responsibilities:
We look forward to welcoming you to our team!
Smart Choice Cleaning is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Company Description
Join the Smart Choice Cleaning team as a Bilingual Customer Service Representative! We're seeking passionate individuals who are dedicated to providing exceptional customer support in both English and Spanish. If you thrive in a fast-paced environment and love helping others, apply now to be part of our dynamic team!
Join the Smart Choice Cleaning team as a Bilingual Customer Service Representative! We're seeking passionate individuals who are dedicated to providing exceptional customer support in both English and Spanish. If you thrive in a fast-paced environment and love helping others, apply now to be part of our dynamic team!
Position: BILINGUAL (SPANISH) - Customer Service Representative for a CLEANING COMPANY
Type: Full-Time (40 hours/week, alternate Saturdays)
Pay: $16.00 - $18.00 per hour
Benefits: WEEKLY PAY, MEDICAL COVERAGE, VACATION AND OFF MAJOR HOLIDAY'S
About Us:
At Smart Choice Cleaning, we pride ourselves on delivering exceptional cleaning services and unparalleled customer satisfaction. We believe that our success starts with our team, and we are currently seeking a dynamic and enthusiastic Bilingual Customer Service Representative to join our team and serve as a vital liaison between our clients and cleaning staff.
Job Overview:
As a Bilingual Customer Service Representative, you will play an essential role in ensuring our clients receive the highest level of service. Your responsibilities will include handling incoming client calls, managing paperwork, and assist as needed. You will also act as an interpreter to support our Spanish-speaking clients, cleaners, and support staff making your ability to communicate fluently in both English and Spanish critical to this position.
Key Responsibilities:
- Answer incoming calls and direct them appropriately, providing excellent customer service.
- Assist in administrative projects, including updating client information in our database.
- Interact with clients to address inquiries, troubleshoot issues, and resolve billing concerns.
- Follow up with customers regarding payments and service satisfaction, making outgoing calls as needed.
- Schedule appointments and coordinate with cleaning staff to ensure seamless service delivery.
- Maintain accurate records of client interactions and update relevant documentation.
- Collaborate with team members to improve processes and enhance service quality.
- Bilingual proficiency in Spanish and English is required - READ AND WRITE
- High School diploma or equivalent.
- Prior experience in customer service or call center environment, preferably in a service-based industry.
- Strong knowledge of Microsoft Office Suite (Word, Excel, Outlook).
- Excellent communication skills, both verbally and in writing.
- Ability to be personable, dependable, and responsible in all interactions.
- Energetic and motivated team player with a client-first mindset.
- Competitive pay with weekly payments.
- Medical benefits and generous vacation time.
- A supportive team-oriented work environment.
- Opportunities for growth and advancement within the company.
We look forward to welcoming you to our team!
Smart Choice Cleaning is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Company Description
Join the Smart Choice Cleaning team as a Bilingual Customer Service Representative! We're seeking passionate individuals who are dedicated to providing exceptional customer support in both English and Spanish. If you thrive in a fast-paced environment and love helping others, apply now to be part of our dynamic team!
Join the Smart Choice Cleaning team as a Bilingual Customer Service Representative! We're seeking passionate individuals who are dedicated to providing exceptional customer support in both English and Spanish. If you thrive in a fast-paced environment and love helping others, apply now to be part of our dynamic team!
Salary : $16 - $18