What are the responsibilities and job description for the Technical Support Engineer position at Smart Folks Inc?
Job Description:
- IT professional with 5 to 8 years of experience in Production Support.
- Primary Skill sets: Linux, MySQL & AWS Services
- Secondary skill sets: Python & Java
Additional Skill: Networking knowledge( would be a plus )
- Candidate should have excellent communication and coordination skills.
- Ready to work on 24/7 support ( Will be in shift roster for a week which comes once in a month and to be available 24/7 on-call support only for critical tickets P1/P2, which is rare )
- Candidate has to report from New Jersey once a week and be available to support UK & US overlap hrs. ( 08:30 am GMT / 03:30 AM ET to 05:30 pm GMT / 12:30 PM ET )