What are the responsibilities and job description for the Sales and Service Solutions Leader position at Smart Foodservice Stores LLC?
Leadership Opportunity
Smart Foodservice Stores LLC seeks a results-driven Store Manager to lead a high-performing team and drive business success. The ideal candidate will have a proven track record of delivering exceptional customer service, managing inventory and visual merchandising, and developing and executing business strategies.
Key Performance Indicators:
- Deliver exceptional customer service, resulting in increased customer satisfaction and loyalty.
- Manage inventory levels, ordering, and receiving processes to minimize stockouts and overstocking.
- Develop and execute business strategies to drive sales growth and improve store performance.
- Lead and motivate a team of sales associates, providing coaching, guidance, and development opportunities to ensure exceptional customer service.
- Collaborate with the sales team to identify opportunities for growth and develop action plans to address challenges.
- Conduct regular performance reviews and provide constructive feedback to employees.
- Identify areas for improvement and implement changes to optimize store performance.
- Stay up-to-date on industry trends, competitor activity, and customer preferences to inform business decisions.
Requirements:
- Education/Training:Bachelor's Degree or equivalent work experience required. A degree in Business Management, Supply Chain/Wholesale Management, or Accounting / Finance strongly preferred.
- Related Experience:Minimum of five (5) years experience in a retail work environment required.Must have at least three (3) years of management/supervisory experience.
- Knowledge/Skills/Abilities:Must possess strong planning and solid organizational skills.Must exhibit the strong desire and ability to deliver superior customer service, and build professional relationships with the client base, maintaining a strong, consistent customer focus.Must possess the ability to think quickly and critically, make good, solid business decisions; demonstrate good common sense; and have the ability to think logically.Must maintain excellent leadership skills, be highly motivated and self-driven, and possess solid communication and conversational skills and negotiation skills.Must maintain the adaptability and the willingness to assist in accomplishing the job every day, ensuring that everything necessary is completed to offer the customer fast, easy and efficient, and professional service.Must maintain strong business awareness and an ability to review and interpret financial data.
