What are the responsibilities and job description for the Help Desk Specialist-Patient Care Programs position at Smart Gauge Staffing LLC?
Short Description
Provide technical assistance and customer service for the Florida Department of Health Bureau of Communicable Diseases Patient Care Programs.
Complete Description
Provide essential support and guidance as part of the Patient Care Programs team within the Florida Department of Health Bureau of Communicable Diseases.
In Person Only
Work Arrangement
Onsite
Provide technical assistance and customer service for the Florida Department of Health Bureau of Communicable Diseases Patient Care Programs.
Complete Description
Provide essential support and guidance as part of the Patient Care Programs team within the Florida Department of Health Bureau of Communicable Diseases.
- Deliver technical assistance and customer service for Patient Care Programs.
- Three years of customer service experience.
- Two years of clerical duties in data entry and troubleshooting.
- Three years of Microsoft Office proficiency.
- Professional office experience.
- Ability to speak and understand English - Required
- High School Diploma or Equivalent - Required
- 3 years customer service experience in a professional environment - Required
- 2 years of clerical duties in data entry and troubleshooting - Required
- Proficient in Microsoft Office Suite - Required
- Help desk experience - Highly desired
- Have you confirmed that your candidate is aware of AND can successfully complete the mandatory pre-employment screening requirements detailed in the Compliance tab of this VectorVMS requisition?
- If applicable (safety sensitive positions), do you attest that your candidate has provided consent to random drug testing pursuant to section 11.3 of the master contract?
- If applicable (safety sensitive positions), do you attest that your candidate is willing to adhere to any customer dress/safety equipment requirements, in compliance with ANSI and OSHA, and that such equipment will be provided at your company’s/candidate’s expense?
- This is a temporary/contract opportunity. As the supplier/employer, you are the party providing any benefits, including PTO or paid holidays. Please confirm you have counseled the candidate to make them aware of the work arrangements and compensation.
- Does your candidate have any pre-planned time off, including doctor appointments within the first 90 days?
- Does your candidate have experience providing technical assistance in a help desk environment?
In Person Only
Work Arrangement
Onsite
