Spanish/Medical Translator

The purpose of this role is to perform Spanish translation and interpretation services for the Indiana Department of Health (IDOH) and any requests on behalf of the agency. The position promotes IDOH projects and programs through translation and interpretation efforts, facilitating communication between individuals who do not speak the same language. This role serves as a liaison between the IDOH and families whose primary language is Spanish, ensuring that translations are as identical to the original material as possible by accurately translating the tone, context, and sentence flow without losing any meaning.

Essential Duties/Responsibilities

• Translate and interpret for multiple divisions/agencies internally or externally.
• Meet IDOH and MCH standards to exceed customer service and interpreting skills needs.
• Maintain professionalism and advocate for LEP clients when necessary.
• Maintain strict confidentiality of translations and interpretations.
• Maintain a flexible daily schedule and be available during non-traditional work hours and days.
• Communicate effectively with requestors and staff to ensure all needs are met.
• Participate in other opportunities applicable to support translation and interpretation efforts.
• Attend meetings, conferences, or events if needed to support the department.
• Read or listen to material in the original language, determine understanding of the meaning and context, and convert it into a second language, ensuring the original meaning is preserved.
• Proofread translations and complete translation requests from different programs in the IDOH agency.
• Relay concepts and ideas between languages using special dictionaries, glossaries, and websites for reference.
• Consult with experts in specialized areas and use appropriate software for delivery and presentation.
• Assist the front desk with interpretation requests for visitors and lead three-way calls for any staff in the MCH division and/or ISDH.
• Attend community events to provide interpretation services and necessary document translation and sight translations.
  
  

Job Requirements

• Bachelor’s degree or a minimum of 3 years of experience translating.
• Completion of 40-hour Medical Interpreting Training such as Bridging the Gap.
• ATA Certification preferred.
• CMI or CCHI Certification preferred.
• Native Spanish speaker level with native Spanish grammar level.
• Fluent in English and Spanish, capable of navigating almost any document in both languages and communicating in both languages spontaneously.
• Industry-specific knowledge and ability to demonstrate interpreting/translating abilities.
• Culturally competent with strong communication skills.
• High level of discretion and confidentiality.
• Able to work with limited supervision and interpret/translate assignments without bias.
• Strong stress management skills and capable of sitting for long periods of time.
• Capable of reading long documents with attention to detail to provide accurate proofreadings.
• Excellent interpersonal skills and ability to convey information effectively to both professionals and the public.
• Must complete a proficiency test to determine language proficiency in knowledge of grammar, vocabulary, and syntax, among other things.
• Comprehension and domain of vocabulary in distinct registers, including jargon and acronyms.
• Skills in using Microsoft Office and exemplary customer service skills.
• Ability to work as a team member, take direction, and make decisions.
• Excellent office skills and computer knowledge.
• Able to handle multiple tasks and projects and work flexible work hours/days.
• Willing to work evenings and weekends.
• Motivated to independently initiate and perform job duties and assist in other duties, tasks, and projects as assigned.
  
  

Supervisory Responsibilities/Direct Reports

The position works with both IDOH staff and contractors to ensure compliance with all systems requirements. It represents IDOH/MCH to numerous internal and external partners statewide and advises the Community Engagement and Systems Building Director on matters of major impact to ensure conformity with agency, state, and federal requirements as well as continuous support to the Hispanic Community statewide.

Personal Work Relationships

This role maintains cooperative relationships with internal and external partners for daily problem-solving and interpretation of regulations and policies; and must have the ability to work with a diverse group of employees, not only in function but also in skill level.

Difficulty of Work

The position requires major attention to detail and language understanding. This individual will be working with tight deadlines and must maintain great communication amongst other translators to meet these deadlines.

Physical Effort

Position requires the ability to sit for long periods, extensive use of computers, type for long periods of time, and be able to physically move throughout the office area. There is no heavy lifting required.

Questions

• Position is remote, with a requirement to travel to Indiana for occasional meetings. Travel to Indiana for meetings is not reimbursable. Does the candidate accept this requirement?
• Please confirm the Medical Interpreting Training the candidate has completed.
• Please confirm if the candidate has CMI (Certified Medical Interpreters) or CCHI (National Certification Commission for Healthcare Interpreters) certification. State which certification the candidate has.
• Candidate will be required to complete a proficiency test to determine proficiency in knowledge of grammar, vocabulary, and syntax, among other things. Does the candidate accept this requirement?
  
  

Agency Interview Type

Webcam only

Work Arrangement

Remote