What are the responsibilities and job description for the Server position at Smart Hospitality Group - CA?

Position Summary : Provide friendly, responsive service to create an exceptional dining experience for all our guests. Each server’s primary objective is to deliver outstanding service, while assisting co-workers to ensure a smooth and efficient restaurant operation. A fun, bubbly personality and at least one year of serving experience are required.

Server Position Available at New Breakfast Restaurant!

We are excited to announce the opening of a new Breakfast in Sunnyvale, Keke’s Cafe. As we prepare for this momentous occasion, we are actively seeking motivated and dynamic individuals to join our Keke’s team.

Why Join Us?

At Keke’s Café, we believe in taking care of our team members. As part of our growing team, you’ll enjoy :

Competitive Wages
Career Growth Opportunities
Access to health insurance and other benefits.
401(k) Program : Plan for your future with our company-sponsored 401(k) plan, in accordance with company policies.
Employee Discounts : Enjoy discounts on our delicious menu items and more.
Supportive Environment : Work in a positive, collaborative atmosphere where your contributions are valued.

If you are passionate about the food and hospitality industry and are looking to join a great company with fantastic benefits, apply now to be part of our Keke’s team. Help us create memorable dining experiences for our guests and grow with us as we open our doors in Sunnyvale!

Duties & Responsibilities :

Welcome guests warmly upon arrival.

Greet guests at the table, ensuring they feel comfortable and well taken care of.

Inform guests about specials, menu changes, and any available substitutions.

Upsell menu items, beverages, and specials and maintain required sales performance targets.

Answer questions about the menu, beverages, and other restaurant services.

Take food and beverage orders promptly and enter them into the point-of-sale system.

Take drink orders and serve beverages from the bar to the table.

Deliver food and beverages from the kitchen to guests in a timely manner.

Perform side work at the start and end of each shift, as assigned.

Maintain clean service areas.

Monitor guests' dining experiences, ensuring satisfaction with both food and service.

Respond promptly and courteously to any requests or concerns.

Prepare the final bill, present the check, and process payments.

Pre-bus tables and assist the busser with clearing and cleaning during busy periods.

Thank guests for dining with us and invite them to return.

Be ready and willing to assist co-workers as needed.

Fill in as required to ensure smooth restaurant operations as directed by the restaurant manager or immediate supervisor.

Must be flexible and willing to assist in any front-of-house (FOH) positions, including performing bathroom checks and cleaning, as needed.

Qualifications :

Experience : 1 year of serving experience in a fast-paced restaurant environment.

A fun, energetic and positive personality to engage with guests.

Ability to stand for long periods (up to 6 hours).

Strong communication skills in the predominant language(s) of our guests.

Basic math skills with the ability to operate a cash register or POS system.

Current, valid California food handlers card

REASONABLE ACCOMMODATION :

Smart Hospitality Group, LLC, will provide reasonable accommodations to allow a qualified individual with a disability to enjoy equal employment opportunities and perform the job's essential functions. This position description should be applied accordingly.

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