What are the responsibilities and job description for the Desktop Support Specialist position at Smart IT Frame LLC?
Desktop Support Specialist
13815, Norwich, New York, United States - Onsite.
Responsibilities:
- Install, configure, and maintain hardware, software, and peripherals for desktops and laptops.
- Provide technical support to resolve issues related to operating systems, applications, and networks.
- Troubleshoot and resolve hardware and software problems efficiently.
- Maintain and update system documentation, logs, and reports.
- Assist users with setup and troubleshooting of office equipment like printers, scanners, etc.
- Perform regular system updates and security checks to ensure optimal performance.
- Collaborate with other IT team members to ensure smooth operations.
Skills Required:
- Basic understanding of operating systems like Windows and macOS.
- Knowledge of common software applications and hardware components.
- Strong problem-solving and communication skills.
- Ability to work independently and manage time effectively.
Thanks & Regards,
Kartik
