What are the responsibilities and job description for the Product Owner - Conversational AI position at Smart IT Frame LLC?
Hi All
Job title: Product Owner - Conversational AI
Location: Las Vegas, NV 89158 (Onsite)
Contract
Required Skills:
- Microsoft Dynamics CRM
- Microsoft Dynamics CRM Mobile
- Dynamics 365 for Sales
- Microsoft Dynamics 365 CRM
- Dynamics 365 Configuration
- Dynamics 365 Data Migration
- Dynamics 365 Deployment
- Dynamics 365 Integration
- Dynamics 365 Copilot
Responsibilities:
- Assist in applying Generative AI solutions to build pilots and products with high expectations on employee & guest satisfaction. Assist in building product journey from ideation, implementation, monitoring and reporting. Partner with the Product Owner to write user stories, guide product definitions, and conduct user testing alongside engineering, project and business teams.
- Use data, conversational analysis, industry knowledge, and technical understanding to analyze the performance of existing solutions and to develop future capabilities. Prioritize features and backlog/solutions based on product roadmap and strategy. Identify project dependencies to resolve sequence of development.
- Support development and execution of strategic roadmaps for product development in alignment with strategic vision in the AI & customer insights space. Assist Product owner in facilitating the resolution of complex risks, issues, and changes tied to initiatives and process with broad impact to their product or related group of products; managing and coordinating updates on risks, issues, and changes to ensure alignment with adjacent groups.
Qualifications:
- Experience in experimenting with Generative AI and Large Language Models, including prompt engineering and other methodologies.
- Knowledge of Agile and Scrum development methodologies and IT project management.
- Prior experience assisting product strategies, including feature prioritization, product road mapping, and requirements management. Highly organized, taking individual initiative and accountability for getting results.
- Solid technical understanding and skilled at articulation of complex product functionality to non-technical partners.
- Excellent communication skills with the ability to engage, influence, and inspire partners to drive collaboration and alignment. Recognize issues quickly and help to find a resolution through creative and effective problem solving.
- Proven relationship-builder with strong collaborative skills, partnering with business stakeholders. Engage in structured thinking in order derive substantial, data-driven insights. Excellent oral and written communication and presentation skills, including the ability to articulate complex issues in a simple, non-technical manner, to fluently bridge business and technical discussions, and to tailor communication to various audiences.
Certifications (Nice to have/Not Required:
- Microsoft Certified: Dynamics 365 Fundamentals
- Microsoft Certified: Dynamics 365 Sales Functional Consultant Associate.
