What are the responsibilities and job description for the Salesforce Business Analyst position at Smart IT Frame LLC?
Dear,
Greetings from Smart IT Frame, Hope you are doing well!!!
Smart IT Frame specializes in enabling you with your most critical line of resources. Whether it’s for permanent staffing, contract staffing, contract-to-hire or executive search, we understand the importance of delivering the most suitable talent; on time and within budget. With our Core focus in emerging technologies, we have provided global technology workforce solutions in North America, Canada & India. We take pride in delivering specialized talent, superior performance, and seamless execution to meet the challenging business needs of customers worldwide.
Role: Salesforce Business Analyst
Location: Charlotte, NC (Hybrid)
Duration: Fulltime
Job Description:
- Knowledge experience in Quote management and products
- Management of key business stakeholders to understand their requirements at a high level and set their expectations of delivery within this heavily regulated industry
- Creation of relevant Functional Specification documentation for use in hybrid agile development environment
- Collaboration with development team to deliver business priority items into Sales Force system
- Perform Project Management duties on specific releases including project planning and risk management
- Constant focus on the delivery of the agreed project deliverables and benefits including early implementation where possible
- Very strong experience of Sales Force and ability to evidence knowledge to a certified level
- Experience of working on SalesForce project deliverables in the manufacturing sector
- Experience of working within project teams through all phases of the Software Development Lifecycle and of operating with multiple methodologies such as waterfall and agile
- Experience of data migration projects either through initial seeding of CRM systems or data integrations to external systems to enrich existing CRM data
- A strong technical background at ease when communicating with technical teams and Solution
- Architects Possessing strong people and stakeholder management skills and a delivery focus with the ability to run working groups to deliver the solution
- Adaptable flexible and pragmatic with drive and determination a handson style and high level of attention to detail
- Excellent problem-solving skills with the ability and mind set to jump in create consensus and resolve issues
- Highly developed written and verbal communication skills experience of writing BRD and FSD style documents
Skills
Mandatory Skills : Salesforce Administration, Salesforce Experience Cloud, Salesforce Field Service, Salesforce Platform app builder, Salesforce Sales Cloud, Salesforce Service Cloud, Salesforce ServiceMax
