What are the responsibilities and job description for the Sprinklr Platform - administration and development position at Smart IT Frame LLC?
Note: Only locals in Bellevue, WA
Experience Level: 7 years
Required Qualifications
- 5 years of hands-on experience with Sprinklr platform administration and development
- Deep technical expertise across all core Sprinklr modules (Marketing Cloud, Service Cloud, Research Cloud, etc.)
- Experience with Sprinklr's API framework and integration capabilities
- Strong understanding of Sprinklr's data model, architecture, and security framework
- Proficiency in relevant programming skills (JavaScript, REST APIs, JSON, etc.)
- Experience supporting development teams with custom Sprinklr implementations
- Knowledge of deployment processes, version control, and release management in Sprinklr context
- Strong troubleshooting and problem-solving skills for complex platform issues
- Experience with performance optimization and scaling Sprinklr implementations
- Excellent communication skills to bridge technical and business perspectives
Desired Experience
- Sprinklr certification(s) and formal platform training
- Experience with enterprise-level Sprinklr implementations across multiple business units
- Background in social media management, customer experience, or digital marketing
- Experience with complementary technologies (Azure, AWS, CRM systems)
- Knowledge of data analytics and reporting tools to extract insights from Sprinklr data
- Experience with automated testing methodologies for Sprinklr configurations
- Background in DevOps practices and CI/CD pipelines
- Experience mentoring technical teams on platform capabilities
