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Sr. Delivery Manager

Smart IT Frame LLC
Greensboro, NC Contractor
POSTED ON 3/27/2025 CLOSED ON 4/2/2025

What are the responsibilities and job description for the Sr. Delivery Manager position at Smart IT Frame LLC?

Hi All


Job Title: Sr. Delivery Manager

Location: Greensboro, NC (Onsite)

Contract


Job Description/Responsibilities:

We are seeking a Sr. Manager Delivery with a strong technical project management background, particularly in the Infrastructure domain and experience with Cloud technology. The candidate will play a key role in managing complex technical projects and ensuring successful delivery.


Required Skills (Mandatory):

  • Strong technical project management experience in the Infrastructure domain.
  • Experience with Cloud technology.
  • Solid understanding of IT operations and ITSM processes (IT Service Management).
  • Strong communication skills, with the ability to effectively tailor communication to senior leaders and stakeholders in diverse settings.


Responsibilities:

  • Manage the successful delivery of technical projects within the Infrastructure and Cloud technology domains.
  • Lead project teams and collaborate with cross-functional teams to ensure project timelines, quality, and budget are met.
  • Develop and maintain project plans, providing status updates to senior leadership and stakeholders.
  • Foster effective communication across all levels of the organization, especially with senior leaders and stakeholders.
  • Ensure alignment with company goals, timelines, and budgets, while driving a culture of efficiency and performance.
  • Manage risks and resolve issues that affect the scope, schedule, and quality of projects.
  • Guide teams in the application of ITSM processes to ensure proper handling of IT services, including incident, problem, and change management.
  • Promote continuous improvement of project management practices, ensuring best practices are followed.


Qualifications:

  • Proven experience in technical project management in Infrastructure and Cloud domains.
  • In-depth knowledge of IT operations and ITSM processes.
  • Excellent communication and presentation skills, with the ability to adapt communication to senior leaders and stakeholders.
  • Strong leadership capabilities and the ability to manage cross-functional teams effectively.
  • Ability to manage complex technical projects with multiple dependencies and competing priorities.
  • Familiarity with project management tools and methodologies (e.g., Agile, Waterfall, etc.).
  • Client kit readiness and BGV initiation is required before project commencement.

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