What are the responsibilities and job description for the Support Desk position at Smart IT Frame LLC?
Job description
Primary Skill: Portuguese Service Desk Support
Location : Scottsdale, AZ (5 days onsite)
Client : LTI Mindtree
Description
• Multi lingual English and Portuguese
• Should have good technical exposure for Level 1 Support
• VPN Network Outlook Internet troubleshooting
• Good Client interfacing skills should have involved in client interactions
• Should be willing to work in implementation support projects
• Above skills certifications are Preferable
• Flexible for Onsite Offshore travelling
• Collaborate with other team members to ensure proper delivery of the requirement
• Ability to think strategically about the broader market and influence company direction
• Should have Good Communication skills Team Player Good Analytical Skills
