Account Manager

*****DIRECT HIRE OPPORTUNITY!!!*****

The ACCOUNT MANAGER will work closely with customers to grow and promote the sale of our client's products.

This role will be the first line of contact with customers and will work to establish and maintain long-term business relationships with the new and current customer base.

Apply today!!!! 

Responsibilities:

• Identify opportunities and deploy best practice business capture techniques to support business growth

• Expand market awareness of our products and industry experience by communicating features and benefits of products and services effectively

• Engage in basic technical discussions with Customers and other industry professionals

• Familiarity with Salesforce is highly regarded

• Display tenacity and grit in driving initial opportunities to sample testing and ultimately to PO bookings

• Takes initiative to acquire information and resolve issues in product acceptance at the Customer

• Be relentlessly curious in gathering data to seek out opportunities, applications and Customer contacts

• Exhibit a hunger to win and drive opportunities to closure

• Work with the engineering team to ensure customer project requirements are met

• Work with GM and Sales Team on pricing and territory strategies

• Work closely with various departments, such as engineering, product development, and marketing, to synchronize sales strategies with broader company goals and provide support on market development.

• Work with Operations and Engineering personnel to ensure development and completion of sample parts or other information required by Customers in pursuit of new business.

• Recommend and attend key tradeshows, including preparation of collateral, displays, and other information as well as nurture leads afterward to expose new business opportunities

• Communicate sales or service opportunities and customer concerns or suggestions

• Handle customer complaints and resolve issues in a professional and timely manner

Follow company policies and procedures regarding customer interactions

Skills & Qualifications:

• Excellent communication skills, both verbal and written

• Ability to multitask and prioritize tasks effectively

• Proficient in using computer systems and point-of-sale software

• Knowledge of retail math, including calculating discounts, percentages, and sales tax

• Cold call experience a plus

• Attention to detail and accuracy in handling customer transactions

• Proficient in Excel

• Strong interpersonal and communication skills

• Strong presentation skills and professional appearance

• Knowledge of CRM systems

Preferred:

• Technical/Engineering/ Manufacturing background preferred

• 5 years of proven sales or marketing experience

• Experience with Salesforce or similar CRM software

Apply today!!!!

If you feel you meet the qualifications, please text or email Vanessa at  346-646-5834 or vvillarreal@smartresources.com