What are the responsibilities and job description for the Wheelchair Transport Specialist – Non-Emergency Medical Transportation position at SMART Ride LLC?
Make a difference every mile. Join SMART Ride LLC, a mission-driven team supporting the Monadnock region’s healthcare system.
About SMART Ride
SMART Ride LLC is a locally owned transportation company specializing in non-emergency medical transportation. We provide safe, compassionate rides for seniors and individuals with medical needs across Southwestern New Hampshire and Southeastern Vermont. Our team helps reduce strain on the EMS system and improves access to care.
Job Summary
We're looking for dedicated and professional Transport Specialists to join our growing team. You'll operate one of our company vehicles to transport clients to medical appointments, treatments, and other essential services — often serving as the lifeline to their independence.
Key Responsibilities
- Safely transport clients in company-provided vehicles (ambulatory, wheelchair, or stretcher transport)
- Provide excellent customer service, assisting passengers in and out of vehicles as needed
- Maintain accurate records of transport times, mileage, and client notes
- Follow all company safety and sanitation protocols
- Collaborate with dispatch and support team to ensure timely service
Qualifications
- Valid NH driver’s license and clean driving record
- Prior experience in caregiving, EMS, or customer service is a plus
- Ability to lift up to 50 lbs and assist with mobility devices
- Compassionate, patient, and team-oriented
- Must pass background check and drug screening
Job Type: Part-time
Pay: $15.00 - $20.00 per hour
Expected hours: 24 – 36 per week
Benefits:
- Flexible schedule
- On-the-job training
- Opportunities for advancement
- Paid time off
- Paid training
- Professional development assistance
- Referral program
- Safety equipment provided
Schedule:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Afternoon shift
- Choose your own hours
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Morning shift
- Nights as needed
- Night shift
- On call
- Split shift
- Weekends as needed
Supplemental Pay:
- Attendance bonus
- Bonus opportunities
- Tips
Work Location: In person
Salary : $15 - $20