Administrative Assistant/ Inside sales

Job Overview

We are seeking a detail-oriented and organized Office Assistant to join our team. This position is the first point of contact for the customer and therefore vital to the success of company. The position also serves as a liaison between the customer and the sales technician and reports directly to the office manager. The ideal candidate will provide essential support to ensure the smooth operation of our office environment. We will train for this position.

Responsibilities / Qualifications:

Answering incoming calls-

• Ability to connect with customers on a personal level and understand their perspective.
• Addressing customer concerns and objections professionally and persuasively.
• Performing data entry accurately
• Ability to multi-task in a fast paced working environment

Routing and Scheduling skills including:

• Ability to make timely routing decisions with confidence, especially in complex situations.
• Utilizing data analytics to identify patterns and optimize routing strategies for improved efficiency.
• Collaboration between different departments and individuals to ensure smooth routing and issue resolution.
• Precisely relaying information between departments and individuals to avoid misrouting tasks or issues.

Sales:

• Self-assured demeanor to present proposals and overcome objections effectively.
• Efficiently managing sales pipeline, follow-up activities, and customer information.
• Prioritizing tasks and effectively managing sales cycles to meet deadlines.
• Ability to bounce back from setbacks and maintain motivation in the face of challenges.
• Actively seeking out new potential clients and generating leads.

Hours M- F / Preferred hours 10am-6pm ( May be flexibility on Hours)

Commission opportunities on Sales

Medical benefits