What are the responsibilities and job description for the CUSTOMER SERVICE REPRESENTATIVE position at Smart Solutions?
Description
We are seeking a highly motivated and enthusiastic Customer Service Representative to join our dynamic team. The ideal candidate will have excellent communication skills, a strong work ethic, and a passion for helping others. As a Customer Service Representative, you will play a crucial role in ensuring the success of our events and providing outstanding service to our clients and event attendees.
Responsibilities :
- Provide exceptional customer service to clients and event attendees
- Assist with event planning, coordination, and execution
- Handle customer inquiries and resolve any issues or concerns
- Maintain a positive and professional demeanor at all times
- Communicate effectively with team members and management
- Support promotional and marketing activities during events
- Collect and manage customer feedback to improve event experiences
- Perform administrative tasks as needed
Requirements :
Benefits :
