What are the responsibilities and job description for the CUSTOMER SERVICE REPRESENTATIVE position at Smart Solutions?
Description
We are looking for a motivated and enthusiastic individual to join our team as a Customer Service Representative . This entry-level position offers an exciting opportunity to begin your career in a fast-paced industry, with the chance to gain valuable experience in customer service and event marketing.
Key Responsibilities :
- Provide accurate information about our marketing events and services to customers.
- Resolve customer issues and complaints promptly and professionally.
- Assist in the planning and execution of marketing events, including coordinating logistics and engaging with attendees.
- Maintain customer records by updating account information and tracking interactions.
- Collect customer feedback to improve services and event experiences.
- Collaborate with team members to enhance overall customer satisfaction.
- Provide administrative support, such as data entry, scheduling, and preparing reports.
Qualifications :
Benefits :
