What are the responsibilities and job description for the Loyalty Product Manager (Ecommerce) - Only W2 position at Smart Source Technologies?
Job Details
Loyalty Product Manager
Location: San Francisco, CA (Hybrid)
Duration: 6 months Contract
Pay Rate: $60/hr W2 or $65/hr C2C/ 1099
Note: Contract -to begin-C2hire Location 4 days in office (M-Th), WFH Friday. No exceptions. Primary location San Francisco, CA Open to considering a candidate if they will do SF for 3 days with the 4th day to San Jose office: 1980 Zanker Rd, San Jose, CA 95112
Job Description
As a Loyalty Product Manager, you will be responsible for the strategy, development, and execution of customer loyalty programs within a business.
You will focus on initiatives that increase customer retention, engagement, and lifetime value. Duties/Day to Day Overview
- Program Design and Enhancement: Creating and improving loyalty programs, including rewards systems, points, tiers, and incentives.
- Market Research and Analysis: Studying market trends, competitor programs, and customer behavior to identify opportunities and best practices.
- Cross-Functional Collaboration: Working with sales, marketing, customer service, and technology teams to align loyalty initiatives with overall business goals.
- Performance Tracking and Optimization: Monitoring program performance, analyzing data, and making adjustments to maximize effectiveness.
- Customer Insights and Feedback: Gathering and analyzing customer feedback to understand their needs and preferences, and to improve the loyalty program experience.
- Budget Management: Managing the budget allocated for loyalty programs and ensuring cost-effectiveness.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Salary : $2 - $65
