What are the responsibilities and job description for the Entry Level Customer Service Assistant position at Smart Stack Impact?
Position: Entry Level Customer Service Assistant
Location: Los Angeles, CA
Welcome to Smart Stack Impact, where we redefine the boundaries of Public Relations with innovation, creativity, and an unwavering commitment to excellence. As a leading PR agency, we are dedicated to elevating brands, shaping perceptions, and driving meaningful impact in an ever-evolving media landscape.
Job Overview: Smart Stack Impact is seeking a dynamic and enthusiastic Entry Level Customer Service Assistant to join our team. This role offers an exciting opportunity for individuals who are passionate about customer service, communication, and building relationships. As a Customer Service Assistant, you will play a crucial role in ensuring client satisfaction and maintaining the reputation of Smart Stack Impact.
Responsibilities:
Greet and assist customers in a professional and friendly manner
Answer incoming calls and respond to customer inquiries
Provide accurate and timely information to customers regarding products, services, and promotions
Resolve customer complaints or issues in a prompt and satisfactory manner
Maintain a high level of product knowledge to effectively address customer questions and concerns
Process customer orders and provide order status updates as necessary
Requirements:
High school diploma or equivalent
Excellent communication skills, both verbal and written
Strong problem-solving and decision-making abilities
Ability to work in a fast-paced environment
Attention to detail and ability to multi-task
Proficient in Microsoft Office Suite
Benefits:
Competitive salary commensurate with experience
Comprehensive benefits package including health insurance, dental and vision coverage, retirement plans, and paid time off
Opportunities for professional development and growth
A supportive and collaborative work environment with a focus on creativity and innovation
Employee wellness programs and perks
Flexible work arrangements, including remote work options
Location: Los Angeles, CA
Welcome to Smart Stack Impact, where we redefine the boundaries of Public Relations with innovation, creativity, and an unwavering commitment to excellence. As a leading PR agency, we are dedicated to elevating brands, shaping perceptions, and driving meaningful impact in an ever-evolving media landscape.
Job Overview: Smart Stack Impact is seeking a dynamic and enthusiastic Entry Level Customer Service Assistant to join our team. This role offers an exciting opportunity for individuals who are passionate about customer service, communication, and building relationships. As a Customer Service Assistant, you will play a crucial role in ensuring client satisfaction and maintaining the reputation of Smart Stack Impact.
Responsibilities:
Greet and assist customers in a professional and friendly manner
Answer incoming calls and respond to customer inquiries
Provide accurate and timely information to customers regarding products, services, and promotions
Resolve customer complaints or issues in a prompt and satisfactory manner
Maintain a high level of product knowledge to effectively address customer questions and concerns
Process customer orders and provide order status updates as necessary
Requirements:
High school diploma or equivalent
Excellent communication skills, both verbal and written
Strong problem-solving and decision-making abilities
Ability to work in a fast-paced environment
Attention to detail and ability to multi-task
Proficient in Microsoft Office Suite
Benefits:
Competitive salary commensurate with experience
Comprehensive benefits package including health insurance, dental and vision coverage, retirement plans, and paid time off
Opportunities for professional development and growth
A supportive and collaborative work environment with a focus on creativity and innovation
Employee wellness programs and perks
Flexible work arrangements, including remote work options
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