What are the responsibilities and job description for the Network Voice Administrator position at Smart TechLink Solutions Inc.?
Job Details
Hi
I just reach you regarding the job opportunity Network Voice Administrator. Let me know if you are interested in the position, Please share your updated resume so that we discuss more.
JOB TITLE: Network Voice Administrator (MUST HAVE: Contact Centre, Incontact, Microsoft Teams)
LOCATION: Chicago / Lincolnshire, IL (FULLTIME/ ONSITE)
CLIENT: TCS
Job Description
Technical/Functional Skills
Cisco Voice
Contact center (On Prem and Cloud)
MS Teams
Amazon Connect
Roles & Responsibilities
At least 8 years' experience in managing Network Voice infrastructure.)
Very good knowledge in managing voice infrastructure (Cisco, InContact, MS teams, Polycom, SBC)
Knowledge in managing End point devices (Polycom, Cisco SPA and ATA, etc.)
Good to have good knowledge in Windows PowerShell
Flexible to work during weekends/ off business hours. Technical co-ordination with the OEM support in the event of any Technology assistance
Good knowledge of ITIL processes.
Data Centre touch/ hands and Fleet support
Role
Network Administrator
Desired Skills
Cisco Voice | Microsoft Technology
Desired Candidate Profile
Qualifications : BACHELOR OF COMPUTER SCIENCE
Thanks & Regards
Insiya Gandotra | Technical Recruiter
Direct: EXT 604
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