What are the responsibilities and job description for the Call Center Representative position at Smarter Travels LLC?
Job Overview
We are seeking a dedicated and enthusiastic Call Center Representative to join our dynamic team. The ideal candidate will possess strong communication skills, a customer-focused mindset, and the ability to analyze customer needs effectively.
This is a draw vs commission sales position. Average checks range from $550-$1200 a week . Top earners clear $1500 a week. You are paid weekly. We will train you to be the best.
Responsibilities
- Handle calls in a professional manner, ensuring excellent phone etiquette at all times.
- Address inquiries, resolving issues, and providing accurate information.
- Analyze customer needs to recommend appropriate solutions.
- Maintain up-to-date knowledge of company products and services to effectively assist clients.
Qualifications
- Excellent phone etiquette and communication skills, both verbal and written.
- Proven ability to provide exceptional customer service and maintain positive client relationships.
- Ability to analyze situations quickly and make sound decisions based on customer needs.
- A proactive attitude with a willingness to learn and adapt in a fast-paced environment.
Join our team as a Phone Representative and contribute to delivering top-notch travel packages that exceeds our customers' expectations!
Job Type: Full-time
Pay: $550.00 - $2,000.00 per week
Benefits:
- On-the-job training
Shift:
- Day shift
Language:
- English (Required)
Work Location: In person
Salary : $550 - $2,000