What are the responsibilities and job description for the Field Service Professional - Houston, TX position at SMARTHOMES?
Welcome to the intersection of energy and home services. At NRG, we’re driven by our passion to create a smarter, cleaner and more connected future.
Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer and more sustainable homes.
We are adding to our Field Service Technician team and looking for motivated, customer-focused, coachable individuals who have a knack for technology and sales.
Why Join Our Technician Team?
Competitive hourly base plus uncapped commission
Comprehensive paid training & Ongoing coaching and support
Company take-home vehicle and gas card
Cell phone and work tablet
We provide all tools necessary to perform the job – We'll ship everything to you directly!
4/10 work schedule with home dispatch (clock in and out from your driveway each day). We pay for your drive time to/from and in-between appointments!
Why Join Vivint?
Ten paid holidays
Two weeks paid time off
Employee pricing on smart home products
Medical/Dental/Vision/Life coverage
401(k) plan with matching
Career development and leadership opportunities
Fast Company’s list of the World’s 50 Most Innovative Companies, Forbes named us one of America’s Best Employers and a Best Employer for Diversity
A Day in the Life:
As part of our Field Service Technician team, you’ll provide expert-level installation and services of cutting-edge technology. As a technician, you will have the opportunity to maximize your earning potential by leveraging service and installation appointments into leads and additional revenue. Customers will rely on you to act with honesty and integrity as you offer what they have been looking for — peace of mind.
Who we’re looking for:
Our technician team is made up of a wide variety of backgrounds and experience levels. We believe in investing in our employees and providing comprehensive training and support. So, whether you’re an experienced Field Technician, a sales rep looking for a change, or just a motivated, coachable individual, we want to speak with you!
Exceptional customer service skills
Sales experience – car sales, retail sales, insurance sales, B2C sales, call center experience
Field technician experience – cable installation, internet Installation, pest control, lawn maintenance, construction, solar technician
Clean driving record and valid license
Someone who thrives in a team environment as well as independently
Minimal Requirements:
Candidates must live within a 20-mile radius of the city
Successful candidates will be required to pass a pre-employment criminal background check, motor vehicle record check, and drug screening, in compliance with applicable laws.
Physical demands of the job:
Lift and carry up to 45 lbs.
Climb ladders up to 14 feet
Work in attics and other limited-space areas
Bend, kneel, crouch, and stand for extended periods
Safety culture is strong at Vivint. Field service technicians will conduct a safety analysis of every home to assure a safe workplace for the technician and the customers.
NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Protected Veteran Status/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.
EEO is the Law Poster (The poster can be found at http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf)
Official description on file with Talent.
Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer and more sustainable homes.
We are adding to our Field Service Technician team and looking for motivated, customer-focused, coachable individuals who have a knack for technology and sales.
Why Join Our Technician Team?
Competitive hourly base plus uncapped commission
Comprehensive paid training & Ongoing coaching and support
Company take-home vehicle and gas card
Cell phone and work tablet
We provide all tools necessary to perform the job – We'll ship everything to you directly!
4/10 work schedule with home dispatch (clock in and out from your driveway each day). We pay for your drive time to/from and in-between appointments!
Why Join Vivint?
Ten paid holidays
Two weeks paid time off
Employee pricing on smart home products
Medical/Dental/Vision/Life coverage
401(k) plan with matching
Career development and leadership opportunities
Fast Company’s list of the World’s 50 Most Innovative Companies, Forbes named us one of America’s Best Employers and a Best Employer for Diversity
A Day in the Life:
As part of our Field Service Technician team, you’ll provide expert-level installation and services of cutting-edge technology. As a technician, you will have the opportunity to maximize your earning potential by leveraging service and installation appointments into leads and additional revenue. Customers will rely on you to act with honesty and integrity as you offer what they have been looking for — peace of mind.
Who we’re looking for:
Our technician team is made up of a wide variety of backgrounds and experience levels. We believe in investing in our employees and providing comprehensive training and support. So, whether you’re an experienced Field Technician, a sales rep looking for a change, or just a motivated, coachable individual, we want to speak with you!
Exceptional customer service skills
Sales experience – car sales, retail sales, insurance sales, B2C sales, call center experience
Field technician experience – cable installation, internet Installation, pest control, lawn maintenance, construction, solar technician
Clean driving record and valid license
Someone who thrives in a team environment as well as independently
Minimal Requirements:
Candidates must live within a 20-mile radius of the city
Successful candidates will be required to pass a pre-employment criminal background check, motor vehicle record check, and drug screening, in compliance with applicable laws.
Physical demands of the job:
Lift and carry up to 45 lbs.
Climb ladders up to 14 feet
Work in attics and other limited-space areas
Bend, kneel, crouch, and stand for extended periods
Safety culture is strong at Vivint. Field service technicians will conduct a safety analysis of every home to assure a safe workplace for the technician and the customers.
NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Protected Veteran Status/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.
EEO is the Law Poster (The poster can be found at http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf)
Official description on file with Talent.
