What are the responsibilities and job description for the Database and Reports Developer[Hybrid]-W2 role position at SmartIPlace?
Title: Database and Reports Developer- W2
Visa: USC/GC Only
Location: Hybrid in Dearborn/MI
Skills Required
Visa: USC/GC Only
Location: Hybrid in Dearborn/MI
Skills Required
- 5 Years working in-depth with the Cisco Unified Intelligence Center (CUIC) tool;
- Must have experience as a Microsoft SQL/TSQL developer
- Must have strong experience in Database design and report development
- Must understand complex SQL queries for relational databases
- Must have the ability to develop ad hoc queries to isolate problems
- Nice to have experience with IBM Informix, GCP (Big Query, Cloud Spanner)
- Nice to have database administration experience with jobs, stored procedures, link servers, and password management
- Nice to have knowledge of call center business processes and customer call flow interactions
- Nice to have a conceptual understanding of Cisco voice networking
- Nice to have knowledge of business operation tools and processes including Agile, SAFE, Rally, Jira, ServiceNow, and general ITIL best practices, IT Service Management
