What are the responsibilities and job description for the Director, Consulting position at Smartsheet?
Smartsheet is a tech company with a human story to tell. We're here to empower teams to manage projects, automate workflows, and rapidly build new secure solutions, using simple no-code tools. We're revolutionaries - so for us changing the way the world works is all in a day's work.
The Director of Consulting will lead and inspire a professional services delivery team and manage your respective region's operational and financial performance goals. In addition to managing the business operations, the Director will be responsible for business development, process review / improvement / creation, and coaching and leading future leaders of the organization.
The Director will be responsible to the business through the attainment of financial / operational plans, hiring and resourcing in alignment with those plans, and the overall development and training of delivery resources. This leadership role will also help to translate the PS Delivery organization's vision into a strategy for sustainable growth and long-term scale within your region.
In addition to managing their regional team(s), the Director will strategize on advanced revenue and execution methodologies to create new revenue streams and improve traditional revenue paths.
We are seeking a leader with a unique blend of proficiency in technology-based solutions, people management skills, and business development experience.
You will report to our RVP of Consulting within Professional Services.
You Will :
- Provide leadership in the development of department objectives
- Hire, develop, and directly manage qualified Sr Managers and Managers
- Manage departmental budget and authorize expenditures
- Manage department development opportunities
- Coordinate development of standardized documentation and resources for reporting performance and recommendations
- Provide collaboration and support on all strategic business planning and consulting in preparation for expansion, consolidation, new service offerings, and other business owner decisions that are presented
- Review and monitor all quarterly reporting on practice financial and statistical performance, opportunity analysis and budget vs. actuals performance.
- Research industry trends and keep the team current on industry changes
- Provide consulting services throughout the customer lifecycle to ensure maximum customer value and overall economic impact (software and services)
- Oversee scoping, estimating, proposing, SOW creation, and staff allocation
- Manage Consulting Managers and other leaders in your practice area
- Manage annual performance evaluations of your leadership team
- Instill a high-performance culture with a focus on teamwork, customer excellence, and ownership
- Create a culture of inclusivity, recognizing the strengths that individuals bring to the team to promote engagement and development opportunities
- Act as a change agent to build a culture of continuous improvement
- Plan, assign, and direct work; reward and discipline team members; address complaints and resolve problems
- Work with the Operations group to implement best practices
- Travel to meet with customers
- Other duties as assigned
You Have :
Current US Perks & Benefits :
Smartsheet provides a competitive base salary range for roles that may be hired in different geographic areas we are licensed to operate our business from. Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location. In addition, this role will be eligible for a market competitive incentive opportunity and some roles may be eligible for a RSU stock grant upon accepted offer.
US Pay Range
172,500 — $221,250 USD
Get to Know Us :
At Smartsheet, we've created a place where everyone is welcome - people from all over the world, all backgrounds, all ages, all colors, and all beliefs working side by side. Here, everyone can make a difference and empower others to do the same. You're encouraged to apply even if your experience doesn't precisely match our job description-if your career path has been nontraditional, that will set you apart. At Smartsheet, we empower everyone, everywhere to change the way the world works-join us!
Equal Opportunity Employer :
Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, and Japan. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.
LI-Remote
Salary : $172,500 - $221,250
