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District Manager - Houston, TX

SmartStop Self Storage
Houston, TX Full Time
POSTED ON 3/26/2025
AVAILABLE BEFORE 5/26/2025

Think Outside the Box!

A company that embraces CHANGE while enhancing EVERYONE’S journey.

About SmartStop Self Storage

SmartStop® Self Storage is a diversified real estate company in the self-storage industry, operating in the US and Canada. In addition, SmartStop was awarded Newsweek’s Best Customer Service in 2021, 2022 & 2023 among Storage Center companies and Reputation’s 800 Award for 2023.

Voted TOP WORKPLACE 2022 & 2023 by the Orange County Register and our AMAZING employees! Come join a winning team.

Starting at $90,000/year Bonus

District Manager - Houston, Texas

We’re looking for a self-driven, self-aware, leader who’s devoted to inspiring and motivating their team and providing exceptional customer experience.

Job Description for a District Manager

How the District Manager role exemplifies SmartStop’s core pillars:

LEAD TOGETHER

  • Recruit, motivate, coach and retain a dedicated team of sales oriented, customer-facing store employees.
  • Drive your team with effective communication and provide coaching on customer service and sales strategies.
  • Manage and inspire a team while promoting a harmonious work environment.
  • Demonstrate and lead by example.

EMBRACE CHANGE

  • Continually identifying opportunities for improvement with an eye for driving the business.
  • Juggling the urgent matters that arise with the district and shifting priorities.
  • Ability to adapt to sales strategies, current sales trends, market demands and company goals.

ENHANCING EVERYONE’S JOURNEY

  • Provide a welcoming and well-maintained environment to our customers through your team and effective facility maintenance.
  • Communicate effectively and respectfully with customers, colleagues and team-members.

Qualifications

  • Demonstrated leadership in building, developing and retaining high-performing teams of hourly employees in a retail, sales, service or related industry.
  • Multi-site location experience required.
  • Proven track record of first-class performance.
  • Exceptional communication, people skills, and time management skills.
  • Proficient in MS Office and web-based systems.
  • Passion for customer service excellence and coaching staff.
  • Bachelor’s Degree preferred.

Benefits

  • Annual compensation to include a base pay of $90,000 with a potential of up to $120,000 with a metrics-based quarterly bonuses and performance based annual bonus.
  • Comprehensive group healthcare includes medical, dental, vision and life insurance.
  • 401(k) with a generous employer match.
  • Paid Time Off
  • Monday thru Friday work schedule

Diversity

SmartStop® Self Storage, is committed to diversity, equity and inclusion. We believe in fostering an environment of inclusion and seek contributors from all backgrounds to join our dynamic team.

Lead Together!

Salary : $90,000

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