What are the responsibilities and job description for the Hair Salon Team Leader position at SmartStyle?
Company Overview:
At SmartStyle, we strive to create an environment where professionals can excel and deliver exceptional services to our guests. Our vision is built around providing an enjoyable experience for everyone who walks through our doors.
Responsibilities and Expectations:
This position requires someone who can effectively manage the salon, maintain a positive atmosphere, and drive revenue growth. The ideal candidate will have excellent leadership skills, be able to communicate effectively, and have a passion for creating memorable experiences for our guests.
Key Performance Indicators:
- Guest satisfaction levels
- Revenue growth
- Employee engagement and retention
- Quality of services delivered
Requirements and Qualifications:
- Current Cosmetology License in your state
- Strong customer service and technical skills
- Ability to coach, lead, and inspire others
- Business management skills, including goal setting, scheduling, cash management, reporting, etc.
- Leads by example
- Outstanding communication skills
- Professional appearance and presence
- Basic reading, writing, and mathematical skills necessary to read and complete company forms
- Ability to travel to work and arrive on time for scheduled shifts
- Ability to work a full-time flexible schedule, including nights, weekends, and holidays
