About SmartSuite
At SmartSuite, we believe that work should be both productive and joyful. As a fast-growing SaaS company, we empower teams around the world to streamline how they manage business processes, projects, and workflows-all in one powerful, no-code platform.
Our platform redefines work management by bringing together the essential tools businesses need-databases, task management, automation, dashboards, collaboration tools, and more-into a single, beautifully designed workspace. Whether you're managing day-to-day operations or driving strategic initiatives, SmartSuite enables teams to work smarter, faster, and more collaboratively.
Why SmartSuite?
- Impactful Work : Join a company on a mission to revolutionize how teams work across industries. We help organizations-from startups to Fortune 500 companies-transform the way they operate.
- Innovative Technology : Be part of a team that integrates cutting-edge technologies, including generative AI, to deliver exceptional experiences for users.
- Customer-Centric : At SmartSuite, the customer is at the heart of everything we do. We're proud to support organizations across more than 100 countries, helping teams of all sizes and industries transform the way they work. This global reach positions us as a leader in the next generation of work management, delivering innovative solutions tailored to the unique needs of our diverse customer base.
- Collaborative Culture : We foster a culture of innovation, inclusivity, and mutual respect. Every voice matters, and we encourage everyone to bring their best ideas forward.
What We Value :
Innovation : Always pushing boundaries to create something exceptional.Collaboration : Working together to achieve more.Customer Success : Delivering real value that makes a difference.Integrity : Doing what's right-always.Diversity : Embracing unique perspectives and experiences.Gratitude : Celebrating each other's contributions and our shared success.Role Overview :
As a SmartSuite Account Manager, you'll blend strategic account management with hands-on customer engagement. From expanding relationships with current customers to introducing SmartSuite to new audiences, you'll help teams unlock their potential while building lasting partnerships. Think of yourself as a problem-solver, storyteller and product evangelist, guiding customers through transformative solutions.
Key Responsibilities :
Drive Growth : Build and execute strategies to expand SmartSuite's value within the existing customer base.Lead the Charge : Spearhead kickoff calls, project manage implementations and set the stage for long-term success with enterprise clients.Collaborate for Success : Work closely with Onboarding and Support teams to ensure seamless implementations, strong adoption, and exceptional customer satisfaction.Engage Customers : Host engaging sales calls, using SmartSuite as your dynamic visual aid to uncover needs and demonstrate value.Own the Pipeline : Manage leads, opportunities and forecasts in our CRM, ensuring a clear path to revenue.Close Deals : Consistently meet and exceed quotas by delivering compelling, tailored solutions that meet customer goals.Be the Expert : Master SmartSuite's platform and the competitive landscape to serve as a trusted advisor to your customers.What You'll Bring :
3-7 years of SaaS sales experience, particularly in B2B markets.3 years of account management experience.Proven track record of meeting or exceeding growth quotas and maintaining existing customers.Ability to proactively manage a large number of customer relationships.Familiarity with work management or relational database systems.Thrives in dynamic, fast-paced environments with evolving processes.Exceptional written and verbal communication skills.What Will Set You Apart :
BA / BS Degree in a related field.Experience selling horizontal SaaS products with complex discovery processes.Deep curiosity about technology and how it solves real-world problems.Passion for product excellence and customer success.Outstanding relationship-building skills to connect meaningfully with customers.Life at SmartSuite :
Competitive salary and role trajectory : With things evolving quickly, roles, responsibilities and compensation will grow as we do.For candidates based in Irvine, the on-target earning (OTE) range for this role is : $120,000 - $160,000 USD (60 / 40 salary / commission) equity
Health insurance : Fully funded for employees - high quality health, dental & vision coverage. 70% coverage for family members too.We are well funded, embarking on our next phase of hypergrowth. We are backed by an impressive group of VC's, with our Co-Founders having a track record of a very successful exit with their previous company.You would be getting in at the ground floor, with a REAL opportunity to impact our product and internal processes.Good people. Can't stress this enough. We are a group of respectful, kind, hardworking humans with high ambitions. We expect the same with whoever joins us. Work smart, work hard, stay positive and we'll win together.The pay range for this role is :
120,000 - 160,000 USD per year (Irvine - WeWork)
Salary : $120,000 - $160,000
