Bartender

Bartender

The Bartender

reports to the Restaurant Manager on duty and is the primary resource to ensure

each guest receives a Gold Standard bar experience on every visit.

Responsibilities

People

• Greet guests with a smile! Responsible for welcoming new and

repeat guests every visit

atmosphere

environment

with others on the line and communicate effectively with cooks and managers in

a busy restaurant environment

Operations

Learn / know drink

recipes (standard bar and Smashburger signature)

Verify

identification and age requirements of guests before serving guests

Adhere

to local and state liquor laws -Adhere to our company alcohol service policies

Maintain

ABC certification card

and serve drinks following set standard recipes

Ensures

that drinks are poured accurately and delivered promptly

Be knowledgeable

of all menu items so you can make meal suggestions and answer questions

Verify

each guest order for accuracy when entering into the POS and complete POS

transactions

Follow

tab management, cash handling and payment collection procedures (balance cash

drawers and receipts at the end of a shift)

Visit

guests after food delivery to ensure guests have everything they need (refills,

condiments, etc.) and that their experience has been perfect

Encourage

guests to complete surveys upon each visit

Foster

and value a safe work environment by following all personal and food safety and

security standards

Have

pride in keeping floors, counters, dining area and restrooms clean at all times

Ability

to listen, communicate and work well with others in a busy restaurant

environment

Values

integrity and doing the right thing, even when no one is watching

Serve

guests safely and responsibility with the highest integrity

Profit

minimal losses through theft or shortages

ordering

procedures to ensure a happy guest and minimize waste

Sales

Smashburger Guest

Service Expert Requirements

stand for extended periods of time and to move and lift boxes of food / supplies

up to 60 lbs.

variable hours / days, including nights, weekends, and holidays

Adhere

to Smashburger uniform policy

Must successfully

complete Smashburger training program

Ability to follow

all guidelines and procedures set forth by Smashburger, local, state, and

federal employment regulations

Must be able to produce

authorized U.S. work documents; Smashburger participates in E-verify