What are the responsibilities and job description for the HR Admin position at Smashburger?
Leaning in is what the Smash in Smashburger is all about!
At Smashburger, we don’t just make burgers—we create crave-worthy moments that keep guests coming back for more. We believe the more you lean in in life, the more you get out! We chase greatness, play as one team, and lead with bold action. You'll be part of a team that works hard and cares deeply—where passion and dedication are just as important as skill. At Smashburger, we live by our values:
- Stay Hungry – Move fast and strive for excellence.
- Make Room – Stay humble, listen, and always be learning.
- Have Each Other’s Backs – Spirit of family fun.
- Take Pride – Our guests come first, always.
- Walk the Walk – Integrity matters.
If this sounds like your kind of place, we’d love to have you on the team!
The Role
As an HR Administrator at Smashburger, you’ll be the go-to for keeping our team’s operations running smoothly. From championing our people-first culture to ensuring we stay on top of compliance; you’ll support HR functions that keep both our restaurants and Support Center corporate office thriving. Whether it’s auditing data, onboarding new team members, or optimizing our HR systems, you’ll help build a workplace as strong and satisfying as our bold, juicy burgers!
Reports To: Human Resources Manager
What You’ll Do
Employee Documentation & Recordkeeping:
Maintain and organize HR records for Field Restaurant Management employees.
Enter all new hire employee information into databases, ensuring all payroll, benefit, and position information is accurate.
Prepare, file, and manage employee files and related HR documentation.
Manage the background check system and maintain the hiring database.
Compliance & Audits:
Conduct daily, weekly, and monthly audits for compliance with federal and state regulations, including meal/break compliance, training completions, policy acknowledgments, and other required documents.
Regularly monitor and maintain I-9 Forms and E-Verify program, conducting audits, following up on discrepancies, and assisting field operations with troubleshooting.
Ensure all restaurant locations are equipped with the required labor posters and track compliance via the labor poster database.
Unemployment Program & Claims Management:
Manage the company’s unemployment program and assist field managers with timely responses to unemployment claims.
System Support & Implementation:
Including testing, system maintenance, optimization, and cross-functional coordination.
Employee & Manager Support:
Field employee and manager inquiries, addressing HR-related questions or concerns, and escalate issues as needed.
General Administrative Support:
Process mail, photocopies, scans, and other administrative tasks as required.
Other Responsibilities:
Perform additional HR-related duties as assigned.
What it Takes
Bachelor’s degree preferred
At least 2 years of experience in Human Resources, with a preference for experience in the restaurant, retail, or hospitality industries.
Experience supporting a multi-state workforce, including California/New York, is preferred.
Customer service experience is beneficial.
Strong organizational and prioritization skills; detail-oriented and self-motivated.
Excellent verbal and written communication skills, with the ability to maintain professionalism in all interactions.
Proficient in MS Office Suite, with advanced MS Excel skills preferred.
Additional Must Haves:
Must reside in Denver, CO, and be able to work in a hybrid office environment.
Ability to treat confidential information with integrity and adhere to company policies, procedures, and regulations.
Why You’ll Love It Here
Culture of Growth: We believe in leveling up—for our guests, our team, and ourselves.
Work with Passionate People: Our team is all-in, committed to excellence, and ready to smash barriers together.
Competitive Compensation & Perks: Because we value top talent who bring their A-game every day.
