Event Production Manager

Established off-site catering company seeks dynamic Event Production Manager.

Founded in 2009, Smashing Dishes/ Tony Caters is a flourishing and highly respected off-site catering company that produces extraordinary events and exceptional food service across the Bay Area. We also have three additional cafes, located in Palo Alto, inside the Tech Interactive Museum in downtown San Jose and our third location at the Winchester Mystery House.

As an Event Production Manager, you will leverage your hospitality background to ensure smooth execution of off-site catering events around the greater Bay Area. You will manage people and procedures to ensure exceptional experiences, and smooth operations (back of house and front of house), for the benefit of client and staff. As a member of the company’s leadership team, this position is responsible for all day-to-day production operations and logistics, ensuring smooth, efficient and safe practices that exceed client expectations for successful events. Direct reports include all front of house events staff, warehouse manager, staffing coordinator, production specialists and 3rd party vendors brought in for event production (bar, party rentals, prop companies, etc.).

Grace, professionalism, financial acumen, flexibility, open communication, poise, artistry, time and distinct awareness are key traits for your success. Maintaining strong documented procedures and optimizing staff toward successful event production will increase repeat business and control expenses. Success in cost control and achievement metrics is rewarded with quarterly bonuses.

Salary range for this position is $70,000 to 80, 0000 with monthly, quarterly and yearly bonus opportunity of up to $25,000.

Apply direct via the link below:

https://recruiting.myapps.paychex.com/appone/MainInfoReq.asp?R_ID=6663294

Core Duties and Responsibilities:

EVENT PRODUCTION

●     Collaborate with clients, once introduced by salesperson, to ensure their needs and expectations are met before and during their event

●     Provide comprehensive event leadership at key events, as assigned

●     Assure Company Service Standards are followed and executed

●     Assist/support Event Leads assigned to each event with tools and coaching needed to ensure they and their staff produce successful events in accordance with what was sold/expected

●     Ensure Event Leads are set up for success, which includes pre-meetings to review event-specific expectations including timelines, diagrams, menus, special requests; your attendance is not required at the beginning/middle/end of each event

●     Work with all outside vendors and Tony Caters subcontractors to ensure alignment and integration for successful event

●     Optimize all front of house staff for seamless and professional hospitality

●     Partner with Executive Chef and on-site kitchen leadership to assure on-time, consistent and appealing food and beverage service, and to ensure field kitchen pack list items are requested in a timely manner to ensure their availability at events

●     As needed, oversee the work of Equipment Manager (larger events) to ensure their success

●     Adhering to determined Event Budgets

CATERING & FACILITY MANAGEMENT

●     Partner with Sales Department to understand the parameters of each unique event sold and later to communicate any changes needed to proposals based on your subsequent work with client

●      Meet with company leadership weekly to review past events and preview upcoming calendar

●      Schedule select post-event debriefs for exceptionally large events produced by Tony Caters

●     Review preliminary party rentals needs (Tony Caters inventory and 3^rd party rentals) proposed by sales, and coordinate with client as needed to review/expand needs and possibly upgrade

●     Place/update party rental orders with those companies and coordinate fulfillment

●     Coordinate with all 3^rd party service providers (event planners, DJ, bar vendor, cake, event production/prop, florist etc.) in advance of events and onsite to ensure alignment with timelines, equipment needs, and general Tony Caters/client expectations

●     Manage, catalogue and Expand existing In-house décor packages

●     Meet with clients, venues and planners (virtually and at site-visits) to finalize details (event timelines, party rental needs, 3^rd party vendor coordination, etc.) and ensure successful events

●     Create (or oversee creation of) production sheets (BEO), event site floorplans, food station diagrams, place settings diagrams, event timelines, digital pack lists using catering software (TPP) and other technology tools

●     Support staffing coordinator to maximize staff resources at events

●     Determine event décor/props needs for each event and ensure warehouse packs them for shipment

●     Communicate specific food signage needs for each event to team administrative assistant

●     Review Event Lead Summaries and follow-up/address issues as needed

●     Optimize and sometimes develop new documented systems to maximize resources and streamline efficiencies

●      Supervise warehouse manager, to ensure their successful packing/loading of event supplies, and general facilities/vehicle maintenance

●     Oversee a small staff of production and operations/warehouse support personnel

TEAM LEADERSHIP

·      Work collaboratively with Leadership to prioritize, streamline, and divide management tasks

·      Coordinate trainings for new hires, conduct continuing education with current staff on Tony Caters systems and expectations

Requirements:

·      Minimum 2 years of event production experience

·      Must be able to work continuously while standing for long periods of time

·      Must be able to lift, pull and push materials/products to complete assigned job tasks

·      Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation

Culture:

• Exhibit confidence in decisions and in team’s abilities
• Set a tone of professionalism
• Embody core values of the company (Passion, Flexibility, Integrity, Efficiency and Respect)

What we offer:

• A collaborative & upbeat company culture
• Competitive Wage
• Quarterly & Annual Bonus opportunities
• Medical, Dental, Vision & Life
• 2 weeks PTO
• Retirement Plan