What are the responsibilities and job description for the Senior Administrative Assistant position at SMBC Group?

The anticipated salary range for this role is between $48,000.00 and $95,000.00. The specific salary offered to an applicant will be based on their individual qualifications, experiences, and an analysis of the current compensation paid in their geography and the market for similar roles at the time of hire. The role may also be eligible for an annual discretionary incentive award. In addition to cash compensation, SMBC offers a competitive portfolio of benefits to its employees.

Role Description

The Senior Administrative Assistant will support the Head of Strategy and Transformation, the Business Manager, and the Leadership Team of the Strategy and Transformation department. This team drives strategic initiatives, operational excellence, and transformational programs across the organization. The role requires working in a dynamic, fast-paced environment involving frequent interaction with senior executives, cross-functional teams, and external partners.

The ideal candidate will possess exceptional organizational skills, a proactive mindset, and the ability to manage multiple priorities effectively. They will ensure operational efficiency by providing comprehensive administrative and logistical support while leveraging tools and systems to optimize processes.

Perform a variety of administrative duties to support the Head of Strategy and Transformation, Business Manager, and the broader leadership team, including phone coverage, calendar management, travel booking, expense reports, invoice processing, and event coordination. The role involves helping managers and team members navigate governance processes, approval workflows, and system requirements using enterprise tools.

Role Objectives : Delivery

Administrative Support :

Provide seamless administrative support to the Head of Strategy and Transformation and other team leaders, ensuring efficient management of calendars, meeting schedules, and travel arrangements using Microsoft Outlook and Concur Travel.
Act as a central point of contact for the leadership team, liaising with internal and external stakeholders professionally.

Operational Efficiency :

Manage and coordinate key departmental tasks such as invoice processing and expense reporting using Concur Expense Management.

Execute governance workflows, ensure timely submission of approvals, and manage document tracking via tools like SharePoint and DocuSign.

Meeting & Event Coordination :

Organize and prepare for department meetings, including drafting agendas, preparing materials, and managing follow-ups using Microsoft Teams and Zoom.

Coordinate team off-sites, workshops, and external events, including vendor management and logistics planning.

Process Improvement :

Assist the Business Manager in identifying opportunities for streamlining administrative processes within the department, leveraging tools like Excel for tracking and reporting.

Ensure compliance with company policies, vendor management procedures, and risk protocols.

Cross-functional Collaboration :

Build strong relationships with internal and external stakeholders to support departmental initiatives.

Collaborate with peers across the organization using platforms such as Slack and Jira to address administrative needs for large-scale programs.

Team Support :

Partner with other administrative assistants across the organization to share best practices and ensure cohesive support.

Provide ad hoc support to the leadership team, including project tracking using Microsoft Project

Qualifications and Skills

Proven experience in administrative support for senior executives or leadership teams in a fast-paced, corporate environment.

Strong organizational skills with the ability to manage multiple priorities simultaneously.

Proficiency in enterprise tools such as Concur (Travel and Expense Management), Microsoft Office Suite (Outlook, Word, Excel, PowerPoint), Microsoft Teams, SharePoint, and DocuSign.

Excellent communication skills, both verbal and written.

Discretion and professionalism in handling confidential and sensitive information.

Strong problem-solving skills and a proactive approach to challenges.

Salary : $48,000 - $95,000

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Senior Administrative Assistant

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