What are the responsibilities and job description for the Strategic Business Analyst I position at SMC Corporation?
Job Description
PURPOSE
SMC Corporation of America is a part of a global organization that supports our customers in every industrialized country and is the U.S. subsidiary of SMC Corporation based in Japan. Since its establishment, SMC has been a leader in pneumatic technology, providing the various industries with technology and products to support automation based on the guiding principle of “contributing to automation labor savings in industry.” Over the past 50 years, SMC's products have become established as a recognized international brand through sales, technical, supply and after sale services in world markets. Sales have grown to achieve a 30% global market share.
Subsidiaries and joint ventures have been setup in a total of 53 countries. Production facilities are located in 30 countries. In addition, a sales network extends throughout 83 countries, with local services in 500 locations. SMC offers technology accumulated through the years, engineers that bring it to life in new products, production capacity which can deliver a variety of products in a short time, and an extensive sales network in the U.S. and throughout the world.
With its goal of ever more advanced automation, and using its many achievements as a base, SMC is developing high-quality, highly reliable products to contribute to automation in industry, as well as in familiar areas of everyday life.
SMC Corporation of America is a part of a global organization that supports our customers in every industrialized country and is the U.S. subsidiary of SMC Corporation based in Japan. Since its establishment, SMC has been a leader in pneumatic technology, providing the various industries with technology and products to support automation based on the guiding principle of “contributing to automation labor savings in industry.” Over the past 50 years, SMC's products have become established as a recognized international brand through sales, technical, supply and after sale services in world markets. Sales have grown to achieve a 30% global market share. Subsidiaries and joint ventures have been setup in a total of 53 countries. Production facilities are located in 30 countries. In addition, a sales network extends throughout 83 countries, with local services in 500 locations. SMC offers technology accumulated through the years, engineers that bring it to life in new products, production capacity which can deliver a variety of products in a short time, and an extensive sales network in the U.S. and throughout the world. With its goal of ever more advanced automation, and using its many achievements as a base, SMC is developing high-quality, highly reliable products to contribute to automation in industry, as well as in familiar areas of everyday life.
PURPOSE
- The Strategic Business Analyst will evaluate and perform analytics across several departments with the goal of identifying issues/opportunities, creating & identifying solutions, and streamlining processes related to sales optimization, program success, KPI management, and process compliance.
- Duties include but are not limited to the following:
- Collect, analyze, and evaluate data to track key performance metrics; Synthesize raw data into digestible and actionable information that supports senior management decisions
- Liaise between customer and all levels of SMC's organization including senior management, sales division, customer service, supply chain, marketing, finance groups, etc.
- Coordinate with appropriate resources to troubleshoot, resolve and improve operational issues, efficiencies, and strength in market
- Maintain process & policy documentation. Communicate changes to the appropriate groups
- Support the Contract Administrative Group and management in defining, evaluation, managing and ensuring compliance with policies and terms of contractual agreements with indirect channel
- Respond to informational / data inquiries from various groups within the organization
- Create and publish regularly scheduled and/or ad hoc reports as needed
- Must be able to collect and track key program statistics and metrics, and monitor/measure program performance
- Document reporting requirements, operational processes, and validate data components as required
- Work with the indirect channel of business to review, troubleshoot, and process point of sale on a pre-defined schedule
- Other duties as assigned
- Sustained posture in a seated position for prolonged periods
- May require evening and weekend work in response to the needs of the systems being supported
- Bachelor’s degree in Business, Statistics, Economics, or related field
- 1-2 years’ experience preferred but not required
- Communication: Must be able to read/write/speak and understand English. Must be able to effectively communicate.
- Strong attention to detail and interest in accuracy
- Strong organization skills, ability to multi-task
- Strong communication skills
- Strong analytical skills
- Must be proficient in MS Excel (including Pivot Tables, Macros, and formulas)
- Perform duties with minimal direction if applicable
SMC Corporation of America is a part of a global organization that supports our customers in every industrialized country and is the U.S. subsidiary of SMC Corporation based in Japan. Since its establishment, SMC has been a leader in pneumatic technology, providing the various industries with technology and products to support automation based on the guiding principle of “contributing to automation labor savings in industry.” Over the past 50 years, SMC's products have become established as a recognized international brand through sales, technical, supply and after sale services in world markets. Sales have grown to achieve a 30% global market share.
Subsidiaries and joint ventures have been setup in a total of 53 countries. Production facilities are located in 30 countries. In addition, a sales network extends throughout 83 countries, with local services in 500 locations. SMC offers technology accumulated through the years, engineers that bring it to life in new products, production capacity which can deliver a variety of products in a short time, and an extensive sales network in the U.S. and throughout the world.
With its goal of ever more advanced automation, and using its many achievements as a base, SMC is developing high-quality, highly reliable products to contribute to automation in industry, as well as in familiar areas of everyday life.
SMC Corporation of America is a part of a global organization that supports our customers in every industrialized country and is the U.S. subsidiary of SMC Corporation based in Japan. Since its establishment, SMC has been a leader in pneumatic technology, providing the various industries with technology and products to support automation based on the guiding principle of “contributing to automation labor savings in industry.” Over the past 50 years, SMC's products have become established as a recognized international brand through sales, technical, supply and after sale services in world markets. Sales have grown to achieve a 30% global market share. Subsidiaries and joint ventures have been setup in a total of 53 countries. Production facilities are located in 30 countries. In addition, a sales network extends throughout 83 countries, with local services in 500 locations. SMC offers technology accumulated through the years, engineers that bring it to life in new products, production capacity which can deliver a variety of products in a short time, and an extensive sales network in the U.S. and throughout the world. With its goal of ever more advanced automation, and using its many achievements as a base, SMC is developing high-quality, highly reliable products to contribute to automation in industry, as well as in familiar areas of everyday life.
