Program Manager

About Us:

SMC, Ltd. is a globally recognized premium supplier to the medical market with locations throughout the world. People committed to speed, technology, and exceptional performance are the cornerstone of our organization. Comprised of dedicated people and decades of manufacturing experience, we have continued to experience strong growth and currently have outstanding career opportunities for equally dedicated people.

We currently have an exciting opportunity in our Engineering department for a Program Manager at our Devens, MA location. 

Manage the development of new programs from quotation support, through development and validation of molds, equipment, and manufacturing processes, and successful transfer to Manufacturing.   

 Essential Job Duties and Responsibilities:

• Lead program and SMC program team that supports the development efforts of a new program.  
• Work with internal and external resources to research, design, and develop all of the necessary elements of the project – molds, tooling, processes, automation, fixtures, EOAT, secondary equipment, etc. 
• Effective use of personal and team, and organizational communication.   
• Develop project timelines that support our quoted lead-times, and incorporate the customer requirements for validation, pilot builds, and approval.   
• Manage project to ensure that we meet the customer deliverables and complete a successful development so that we meet the quality and financial requirements of the project.   
• Deploy good program management techniques with internal and external teams – Action item lists, meeting minutes, strong communication skills, setting priorities, seeking other assistance as required.
• Be the primary technical interface with customer.  
• Gather product requirements from the customer.   
• Review product design for compliance with engineering principles, engineering standards and customer requirements and specifications.  
• Provide technical support and input in the areas of product design, material selection, mold design, manufacturing, secondary operations, validations and other areas related to our industry.  
• As the primary interface good communication skills and responsiveness are required.
• Ensure that mold, process, or assembly testing is performed in a manner that will give us a thorough development, and a robust manufacturing process.   
• Drive team to determine test and DOE objectives.  
• Resolve issues that are found during testing.  
• Review reports as related to the project including validation reports and summaries.
• Develop and gather all the necessary documentation during the project set-up and development phases.   
• Manage the development of the Device Master Record (DMR) and ensure that internal documentation and systems are up to date at the time of the Release to Manufacturing (RTM). 
• Provide internal support for the project after RTM and resolve any new issues that develop.
• Support the sales effort by providing technical expertise and identifying potential new opportunities with existing customers.  Support the quoting phase of the project as requested.
• Responsible for maintaining a safe work environment by following all company safety policies and procedures.
• May be responsible for mentoring junior engineers and helping them define and grow within their own career paths, if individual has direct reports.
• May be responsible for advocating for your team and ensuring that their performance and goals are lining up with site objectives on a yearly basis, if individual has direct reports.
• May be responsible for holding consistent one-on-one conversations with your direct reports to ensure alignment on program and personal goals, if individual has direct reports.
• Regular Attendance and professionalism are required. 
• Other duties as assigned.

Essential Qualifications:

• Bachelor of Science Degree in Engineering preferably Plastics.  
• A minimum of Seven (7) years’ experience, preferred, in the plastics Industry, preferably Injection Molding.
• Capable of multi-tasking, organized, excellent time management skills.
• Must have excellent written and verbal communication skills to handle sensitive and confidential situations.  
• Strong technical and proposal writing skills.  Must have strong presentation skills.
• Ability to exercise strong judgment in analyzing, evaluating and solving problems.
• Working knowledge of 3D CAD software.  SolidWorks is preferred.
• Ability to read, write and communicate in English.

ADA Requirements: 

• Typically sits, grasps item and performs keyboarding for frequent operation of a computer
• Stand, walk, bend, reach or otherwise move about regularly
• Lift, move, or otherwise transfer items up to 40 lbs. occasionally, >20 lbs. frequently
• Occasional exposure to typical machine shop physical hazards
• Travel by air or car frequently

At SMC Ltd. we recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job.  If your experience is close to what you see listed here, please still consider applying.  We know that our differences often can bring about innovation, excellence and meaningful work—therefore, people from all backgrounds are encouraged to apply to our positions.  Please let us know if you require reasonable accommodations during the interview process. 

SMC Ltd. is an equal opportunity employer. M/F/D/V; this organization uses E-Verify.

Applicants may be subject to pre-employment screening which may include drug screening, reference checks, employment verifications, background screening and/or skills assessments.

All applicants must be authorized to work in the US

#IND

#LI-CC1