What are the responsibilities and job description for the Site Manager position at SMC MANAGEMENT INC?
South Mountain Creamery is a dairy farm family: we bottle our own milk and make our own butter, yogurt, and ice cream. We brought the milkman back in 2001 and have been making home deliveries to the DMV area for 24 years and counting! Over the years, we have grown to be the largest and most efficient home delivery business in the area. We see the “excellence in the ordinary” and everything we do is done with integrity and intention.
Job Summary:
The Site Manager will lead and optimize the dock/warehouse, delivery, and production operations facility in Chambersburg, PA. This role is responsible for ensuring seamless operational processes, maintaining high-quality standards, and driving efficiency to meet customer demands.
Key Responsibilities:
- Oversee daily operations of dock/warehouse, delivery, and production.
- Develop and implement strategies to enhance operational efficiency and scalability.
- Monitor key performance indicators (KPIs) to ensure high standards of productivity, quality, and on-time delivery.
- Lead, mentor, and develop management team and operational staff to achieve performance goals.
- Collaborate with supply chain and logistics teams to optimize inventory management and transportation.
- Ensure compliance with all regulatory, safety, and quality control standards.
- Identify and implement process improvements to reduce costs and enhance workflow.
- Work closely with Director of Operations to align operational goals with company objectives.
- Utilize data-driven insights to make informed decisions and drive continuous improvement.
- Foster a culture of accountability, teamwork, and operational excellence.
- Meet with the operations management team weekly to ensure the team is empowered to lead effectively.
- Remove hurdles and roadblocks to cultivate team success.
- Manage manpower and hiring needs to ensure appropriate staffing in all departments.
- Cascade information from the executive leadership team to operational staff.
- Support growth and mentorship in the operations teams.
- Act as a communication liaison between Chambersburg and our Headquarters in Middletown, MD.
- Identify areas for improvement to achieve operational efficiencies.
- Foster communication and support with Quality Control to ensure compliance with all state and federal regulations.
- Lead team engagement to foster a culture of positivity.
- Assist with implementation of EOS processes with the operations management team.
Qualifications:
- Proven track record of successfully managing site operations in a multifaceted environment.
- Strong leadership, problem-solving, and decision-making skills.
- Proficiency in process optimization, lean manufacturing, and continuous improvement methodologies.
- Experience with ERP and warehouse management systems.
- Excellent communication and interpersonal skills.
- Ability to lead, manage, and hold accountable operations teams.
- Driven individual to take ownership of site operations.
- Proven ability to lead and motivate teams in a fast paced, high volume production environment.
Preferred Qualifications:
- 7 years of progressive leadership experience in a manufacturing or production environment, with at least 3 years in a senior site leadership role.
- Strong leadership history managing teams of 30-50 employees
Job Type: Full-time
Pay: $70,000.00 - $80,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Evenings as needed
- Monday to Friday
- Weekends as needed
Work Location: In person
Salary : $70,000 - $80,000
