Dental Front Office

Overview
We are seeking a dedicated and detail-oriented Dental Front Office Assistant to join our dynamic team. This role is essential in ensuring the smooth operation of our dental practice, providing exceptional administrative support while delivering outstanding customer service to our patients. The ideal candidate will be proactive, organized, and possess strong communication skills, making them a vital part of our office environment.

Responsibilities

• Greet patients warmly and manage front desk operations to ensure a welcoming atmosphere.
• Schedule appointments and manage patient records using dental software systems, Dentrix.
• Assist with insurance verification and billing processes, including Medicare inquiries.
• Handle incoming calls with professionalism, demonstrating excellent phone etiquette while addressing patient inquiries and concerns.
• Maintain accurate patient information and ensure confidentiality in compliance with HIPAA regulations.
• Provide administrative support to the dental team, including preparing treatment rooms and assisting during procedures as needed.
• Facilitate communication between patients and dental staff to enhance the overall patient experience.

Skills

• Proven experience in a front desk or administrative role within a medical or dental setting is preferred.
• Familiarity with dental software systems, Dentrix
• Strong customer service skills with the ability to handle patient interactions with empathy and professionalism.
• Excellent phone etiquette and communication skills, both verbal and written.
• Bilingual candidates are highly desirable to better serve our diverse patient base.
• Attention to detail and strong organizational skills are essential for managing multiple tasks efficiently.
• Experience as a dental receptionist or in medical administrative support is advantageous but not mandatory.

We invite qualified candidates who are passionate about providing high-quality care in a supportive environment to apply for this rewarding position as a Dental Front Office Assistant.

Job Type: Full-time

Pay: $25.59 - $27.00 per hour

Benefits:

• 401(k) matching
• Cell phone reimbursement
• Continuing education credits
• Dental insurance
• Employee discount
• Opportunities for advancement
• Paid sick time
• Paid time off
• Professional development assistance
• Retirement plan

Schedule:

• Monday to Friday

Experience:

• Customer service: 1 year (Preferred)
• Dental office: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Ability to Commute:

• RSM, CA 92688 (Required)

Ability to Relocate:

• RSM, CA 92688: Relocate before starting work (Required)

Work Location: In person

Salary : $26 - $27