What are the responsibilities and job description for the Manager Quality Management position at Smeal - A REV Group Brand?
About Us
Smeal, a REV Group brand, is recognized as a premier manufacturer, inventor, and innovator of custom fire apparatus.
The company offers a full line of custom and commercial pumpers, rescue pumpers, aerial ladders, and urban interface vehicles. Smeal is committed to leading the industry in high-quality fire apparatus, delivery times and customer experience.
Smeal sells its products worldwide and is part of the larger REV Group (NYSE: REVG), a leading manufacturer of specialty vehicles for the fire & emergency and recreation markets.
Our Mission
REV Group's extensive vehicle line-up includes models such as ambulances, fire trucks, terminal trucks, RV's and much more.
Our 6,500 employees continuously demonstrate their commitment to building innovative and reliable vehicles that our customers can depend on whether for a family trip across the U.S. or when responding to an emergency.
Job Description
The Smeal Fire Apparatus Operational Excellence Manager will identify, prioritize, resource, and execute critical operational excellence process improvements focused on hard savings and improved performance across quality, delivery, cost out, and overall leadership & teamwork in the Smeal Fire Apparatus facility.
The OpEx Manager's role will be focused on leading continuous improvement projects that support the business goals of Smeal through their Goal Deployment Plan (GDP).
The improvement projects will be focused on specific/cross-functional areas involving cross-functional departments such as EHS, Sales, Supply Chain, Engineering, Quality and Operations.
Responsibilities
- Work with the REV Segment Operations Excellence Director, the Operational Excellence Corporate Team, and the Smeal senior staff to identify and facilitate improvement projects.
- Assists in the development and deployment of our REV Operations Excellence program (a pilar of our REV Business System), and helps provide visibility of the program across the entire Smeal organization.
- Leads complex, high-priority improvement projects, as directed by the Smeal staff, to provide the right level of leadership on critical projects and initiatives.
- Leads continuous improvement projects through focused Kaizens to achieve measured results and targeted hard savings.
- Conducts root cause analysis to eliminate waste, troubleshoot manufacturing and assembly issues, material flow, and informational inputs that may lead to inefficiencies.
- Responsible for driving the successful delivery of the Smeal GDP benefits and the completion of Advanced Lean Practitioners projects.
- Coaches and trains both hourly and salary employees on any specific related OpEx improvements.
- Develops Advanced Lean Practitioners from within the Smeal environment and ensures each Advanced Lean Practitioner completes their certification program.
- Helps support and develop a culture that promotes operational excellence and continuous improvements.
- Provides on-going coaching and support to the Advanced Lean Practitioners in learning and using the REV's Operations Excellence methodology in their projects and activities at Smeal.
- Serves as the technical expert on the use and training of Lean Six Sigma. Supports and/or delivers the initial OpEx training to the Advanced Lean Practitioners, and, as needed, throughout the organization.
- Develops tools and models that will enable Smeal to learn and continuously improve knowledge, engagement, and use of L6S in daily activities.
- Must be able to effectively communicate the scope of projects and report to upper management with weekly status reports.
Requirements
Bachelor's degree minimum, Master's degree preferred. Degrees related to technical, business, manufacturing, and engineering fields are most appropriate.
Certified Lean Six Sigma Master Black Belt (preferred). At a minimum - Certified Senior Lean Six Sigma Black Belt with over 2 years of OpEx or Continuous Improvements experience OR Lean Sensei/Practitioner with over 2 years of experience in Lean.
Two to five years of prior project work demonstrating knowledge and expert use of Lean Six Sigma, Change, and Business Management tools and methodologies.
Ability to work with personnel at all organizational levels.
Advanced problem solving and project management skills.
Extensive experience in training and coaching; able to impart knowledge to others.
Team management skills and the capability to work effectively in cross-functional teams.
Demonstrated skills & passion for innovation, change, and continuous improvement.
Proven ability to plan and prioritize work.
Experienced project manager.
Demonstrated high-performance levels and the ability to multi-task in a fast-paced environment.
Effective communicator, which is essential for the OpEx Manager's role as a trainer, coach, and mentor.
Able to work effectively across different organizational levels, from operational to management.
Minimum travel, only as needed to complete projects.
Summary of Competencies Required
Customer-focused
Competent team leader
Experienced project manager and driver for change and continuous improvement
Self-motivated, independent, high self-confidence
Active listener, excellent communication skills, able to inspire others to work together and effectively
Engaging public speaking skills; highly developed presentation abilities
Innovative, open-minded, problem solver
Able to effectively interact with all levels in the organization
Strong computer skills (PowerPoint, Excel, Word, SharePoint, Minitab)