What are the responsibilities and job description for the Systems Engineer position at SMI IMAGING LLC?
Description
Join the fastest growing outpatient radiology practice in the Nation- SimonMed Imaging! Our commitment to excellence and improving patient care paired with the best-in-class technology allows us to be an industry leader in the constantly evolving health care environment. Secure your spot now and take advantage of a unique career opportunity to advance your skills while working alongside a dedicated team of board-certified subspecialty radiologists. We can't wait to meet you!
The Systems Engineer is responsible for maintaining the integrity of systems including customer-facing, hosted and cloud environments. They will provide expert technical assistance to team members with high-level system and networking requests. This role will be responsible for implementing and testing complex infrastructure in support of our customer needs.
As a member of the Infrastructure Team, the Systems Engineer will provide onsite and remote support to our clients who have critical response time requirements for their business technology systems. This individual will work independently and as part of a team to analyze technical issues, address escalations, work with the project manager on team related projects, and troubleshoot over the phone / onsite / via remote access.
ESSENTIAL FUNCTIONS :
- Selecting the best possible solutions using knowledge of a wide range of available technologies.
- Assist with monitoring system security to protect against external, internal, and / or programmatic attacks.
- Remote monitoring and management of system alerts and notifications.
- Installing and configuring operating systems and application software.
- Implementing best practices for system security and data backups.
- Develop, implement, and maintain documentation for policies, procedures, and associated training plans for system administration, configuration, usage, network mapping, and disaster recovery.
- Suggest improvements to system performance, capacity, and scalability.
- Resolve issues tiers of support have escalated.
- Demonstrates competency in the performance of job-related skills appropriate to his / her customer populations and departmental services while providing excellent customer service.
- Liaising with vendors and keeping relevant stakeholders up to date with developments.
- Adheres to policies, procedures, guidelines relative to departmental operations.
OTHER DUTIES : Please note this job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time or without notice.
BENEFITS : Your health, happiness and future matters! At SimonMed Imaging, we offer medical, vision and dental insurance, 401(k) eligibility, paid holidays plus PTO, Sick Time, opportunity for growth, and much more!
MINIMUM QUALIFICATIONS :
Education :
Experience :
PHYSICAL DEMANDS : This position may require duties including lifting and carrying up to 40 pounds, sitting for prolonged periods, with frequent standing and walking.
DRESS ATTIRE : Business Casual or scrubs dependent on department.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Employment is contingent upon successful completion of drug and background screening. Some positions will require a favorable driving record.