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Dental Receptionist

Smile Care Dental Center
La Crosse, WI Full Time
POSTED ON 3/28/2025
AVAILABLE BEFORE 5/28/2025

Job Summary
We are seeking a detail-oriented and friendly Dental Receptionist to join our dental practice. The ideal candidate will serve as the first point of contact for patients, providing exceptional customer service while managing administrative tasks. This role requires a strong understanding of dental office procedures and the ability to handle patient inquiries efficiently.

Responsibilities

  • Greet patients warmly and manage the check-in and check-out process.
  • Schedule appointments and manage the dental office calendar.
  • Collect patient information, including insurance details and medical histories.
  • Process payments and handle medical collections as needed.
  • Maintain accurate patient records using electronic health record systems
  • Ensure compliance with HIPAA regulations and maintain patient confidentiality.
  • Answer phone calls professionally, addressing inquiries and directing calls appropriately.
  • Assist with clerical duties, including filing, data entry, and managing correspondence.

Skills

  • Strong phone etiquette to communicate effectively with patients and staff.
  • Knowledge of dental terminology.
  • Proficiency in clerical tasks with attention to detail.
  • Knowledge of collections processes is advantageous.
  • Familiarity with electronic health record systems (e.g.,Dentrix).
  • Ability to work in a fast-paced environment while maintaining professionalism.
  • Excellent organizational skills to manage multiple tasks efficiently.
  • Strong interpersonal skills to build rapport with patients and team members.

If you are passionate about providing excellent patient care and possess the necessary skills for this role, we encourage you to apply for the position of Dental Receptionist.

Job Type: Full-time

Pay: $18.00 - $21.00 per hour

Expected hours: 32 – 37 per week

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • Monday to Friday

Work Location: In person

Salary : $18 - $21

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