What are the responsibilities and job description for the Front Desk Receptionist position at Smile Hero Orthodontics?
Overview
We are seeking a professional and friendly Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing excellent customer support while managing various administrative tasks. This role requires strong organizational skills, attention to detail, and the ability to multitask in a fast-paced environment.
Duties
- Greet and assist clients and visitors in a warm and welcoming manner.
- Manage incoming calls using phone systems, directing calls to appropriate personnel as needed.
- Perform data entry tasks accurately and efficiently, maintaining up-to-date records.
- Schedule appointments and manage calendars for staff members.
- Handle correspondence, including emails and mail, ensuring timely responses.
- Maintain a clean and organized front desk area.
- Assist with billing and invoicing processes using QuickBooks when necessary.
- Provide support for medical or dental reception tasks as required.
- Collaborate with team members to ensure smooth office operations.
Requirements
- Proven experience as a receptionist or in a customer support role; experience as a medical or dental receptionist is a plus.
- Strong organizational skills with the ability to manage multiple tasks simultaneously.
- Proficiency in data entry with excellent computer literacy skills.
- Familiarity with QuickBooks is desirable but not mandatory.
- Bilingual candidates are encouraged to apply to enhance communication with diverse clientele.
- Excellent verbal and written communication skills.
- Ability to maintain professionalism in all interactions with clients and staff.
- Previous experience as a personal assistant is an advantage but not required.
Join our team as a Front Desk Receptionist where your contributions will be valued, and you will play an essential role in creating a positive first impression for our clients!
Job Type: Part-time
Pay: $22.00 - $23.00 per hour
Expected hours: 32 per week
Benefits:
- 401(k)
Schedule:
- 8 hour shift
Ability to Commute:
- Antioch, CA 94531 (Required)
Ability to Relocate:
- Antioch, CA 94531: Relocate before starting work (Required)
Work Location: In person
Salary : $22 - $23
